Security Officer Dispatch

Allied Universal • Hartford, CT

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch in Hartford, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional in a healthcare location, where you will monitor communications, coordinate responses to security-related concerns, and support daily operations with professionalism and care. In this dynamic role, you will remain a central point of contact, provide exceptional customer service, and contribute to a reliable, people-first team culture built on integrity, agility, and innovation.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

• Possession of a guard card or license is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to staff, visitors, and patients by carrying out site-specific procedures, answering calls, and supporting security-related communications for the location.
• Monitor radio, phone, and alarm activity, dispatch appropriate personnel to routine and urgent incidents, and relay updates in a calm, problem-solving manner.
• Document incidents, service calls, and critical events in dispatch logs and reports, maintaining accurate records of security-related activity throughout the shift.
• Support emergency response activities by coordinating communications with onsite personnel, management, and/or first responders based on established site protocols.
• Observe camera feeds and other reporting systems, help to identify unusual activity, and communicate relevant information to onsite teams for follow-up.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees