Security Officer Dispatch

Allied Universal • Los Angeles, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Specialist in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a financial institution location, where you will monitor activity, coordinate communications, and help address security-related concerns with professionalism and care. In this fast-paced role, you will remain visible through clear communication, support daily operations, and deliver outstanding customer service. Guided by our agile, reliable, and innovative approach, you will work with teamwork and integrity while putting people first.

Requirements

• At least 1 year of security-related experience is required.
• The client requires proof of a high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• The ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out site-specific procedures, dispatch protocols, and/or appropriate emergency response activities at a financial institution location.
• Monitor alarms, cameras, radio traffic, and/or incoming calls, then communicate timely updates to on-site personnel and local contacts in a calm, problem-solving manner.
• Document incidents, visitor activity, maintenance concerns, and/or unusual events in dispatch logs and reports according to site policies.
• Coordinate routine and urgent communications between officers, client contacts, and/or emergency responders to help support security-related operations.
• Respond to incidents and critical situations in a calm, problem-solving manner while helping to direct resources where needed across the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees