Security Officer Customer Service Patrol

Allied Universal • Webster, MA

1d

About The Position

As an Unarmed Patrol Officer for Allied Universal at a technology, media, and telecommunications location in Northborough, Massachusetts, you will safeguard clients by conducting routine and random patrols, monitoring access points, maintaining a visible presence to help deter incidents, and providing professional customer service and communication. You will work as part of an agile, reliable, and innovative team focused on putting people first, working together, and acting with integrity.

This is a full-time position paying $20.44 per hour. Scheduled shifts are Monday, Tuesday, Thursday, and Sunday from 11:00 PM to 7:00 AM.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
• Possess a high school diploma or equivalent.
• Undergo a background investigation as a condition of employment, in accordance with applicable laws.
• Undergo a drug screen as a condition of employment, to the extent permitted by law.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• A valid driver's license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Loss prevention experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to personnel, visitors, and vendors while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
• Respond calmly to incidents, access concerns, and critical situations; document observations and communicate with appropriate site contacts or emergency responders.
• Conduct regular and random unarmed patrols of the business, offices, parking areas, and perimeter to deter unauthorized activity and identify security concerns.
• Monitor access points and verify visitor, employee, and contractor entry requirements according to site-specific protocols.
• Complete detailed activity logs, incident reports, and shift handoffs while maintaining a professional presence.

Benefits

• Access to a retirement savings plan.
• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Disability insurance.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology for viewing and claiming additional shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED