Security Officer - Patrol Customer Service

Allied Universal•Plainfield, IN

About The Position

As an unarmed Security Officer in Plainfield, Indiana, you will safeguard a technology, media, and telecommunications location by monitoring and patrolling assigned areas, maintaining a visible presence to help deter incidents, supporting access control, and providing customer service. You will communicate professionally with employees and visitors to help create a welcoming, secure environment. The role is full-time and pays $16.00 per hour, with a Monday-through-Friday daytime schedule from 5:30 AM to 1:30 PM.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing may be required before employment, subject to state and local laws and regulations.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience.
  • Ability to lift more than 20 pounds.
  • CPR certification.
  • Access control and badge experience.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and vendors while following site-specific security procedures, policies, and emergency response activities.
  • Conduct regular and random unarmed patrols of technology operations areas, offices, parking areas, and the surrounding perimeter; identify and report unusual conditions.
  • Monitor access points, verify visitor and contractor authorization according to site procedures, and maintain accurate access-related records.
  • Respond calmly and professionally to incidents, alarms, and critical situations; communicate observations to appropriate site contacts and Allied Universal leadership.
  • Complete activity reports, incident documentation, and shift communications according to site and Allied Universal procedures.

Benefits

  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
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