Security Officer Patrol Customer Service

Allied Universal•Ellenwood, GA

About The Position

As an unarmed Patrol Officer at a logistics and distribution location in Ellenwood, Georgia, you will help safeguard clients by monitoring assigned areas, conducting routine patrols, maintaining a visible presence to help deter incidents, and providing customer service and clear communication. You will carry out site-specific security procedures and policies, respond to incidents and delivery-related concerns, and escalate matters according to site procedures. The position is full-time and pays $16.33 per hour. The listed schedule is Tuesday and Wednesday, 11:00 PM–7:00 AM; Thursday, 3:00 PM–11:00 PM; and Friday, 11:00 PM–7:00 AM.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • X-ray screening experience.
  • Loss prevention experience.
  • Comfort using a computer or tablet.
  • Customer service experience.

Responsibilities

  • Provide customer service by carrying out security-related procedures and site-specific policies, and participate in emergency response activities when appropriate.
  • Respond calmly to incidents, delivery-related concerns, and critical situations, escalating matters according to site procedures.
  • Conduct regular and random unarmed patrols of loading areas, trailer and vehicle staging areas, access points, parking areas, and the facility perimeter.
  • Monitor property access, verify visitor and vendor entry as directed by site policy, and report unauthorized activity or suspicious conditions.
  • Document patrol activities, incidents, and security-related observations in accordance with site requirements.

Benefits

  • Retirement savings plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
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