Security Officer Customer Service Patrol

Allied Universal•Gulfport, MS
•$14 - $14•Onsite

About The Position

As a Security Officer Customer Service Patrol in Gulfport, Mississippi, you will safeguard clients at a retail location as an unarmed patrol officer. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist customers and employees, and communicate with store teams. The role is full-time and pays $14.00 per hour. The posted schedule is Monday, Tuesday, Friday, Saturday, and Sunday from 3:30 PM to 11:30 PM.

Requirements

  • Possess a high school diploma or equivalent.
  • Be at least 18 years of age for unarmed roles.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet state or local licensing requirements if applicable; licensing may be required before employment.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to clients, shoppers, and store associates by carrying out security procedures, site-specific policies, and appropriate emergency response activities.
  • Respond calmly and use problem-solving skills when addressing incidents, customer concerns, suspicious activity, and critical situations.
  • Conduct regular and random patrols of sales floors, entrances, parking areas, loading areas, and perimeter locations.
  • Monitor for policy violations, unauthorized access, theft-related activity, and other security concerns, and report observations according to site procedures.
  • Assist with access control, crowd management, and directing shoppers and visitors during routine operations, special events, and emergencies.

Benefits

  • Access to a retirement savings plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training.
  • Access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
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