Security Officer Customer Service Patrol

Allied Universal • Cleveland, OH

8d

About The Position

As a Security Officer Customer Service Patrol in Cleveland, Ohio, you will serve and safeguard clients in industries including financial institutions. In this unarmed patrol role, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide customer service and communication while responding to security-related concerns.

This is a full-time position paying $17.51 per hour. The schedule is 7:00 a.m. to 3:00 p.m. Monday through Wednesday and Saturday through Sunday.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
• Possess a high school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or customers at a financial institution by carrying out site-specific security procedures and emergency response activities when appropriate.
• Respond to incidents, alarms, and critical situations calmly and professionally, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of the facility, entrances, parking areas, and perimeter to deter unauthorized activity and identify security-related concerns.
• Monitor access points and observe visitor, employee, and vendor activity in accordance with site policies and financial institution procedures.
• Complete accurate activity logs, incident reports, and shift documentation, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology to view and claim additional shifts to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED