Security Officer Customer Relations

Allied Universal•Maryland Heights, MO
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Customer Relations in Saint Louis, Missouri, at a logistics and distribution location. The role involves conducting unarmed patrols, maintaining a visible security presence, monitoring access, responding to incidents, and providing customer service to employees, visitors, drivers, and delivery personnel. The scheduled shifts are Friday, Saturday, and Sunday from 3:00 PM to 11:00 PM. Pay is $16.70 per hour.

Requirements

  • Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable law.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet any applicable state or local licensing requirements before employment.
  • Have a valid driver's license for driving positions only.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to clients, drivers, visitors, and employees while following security procedures, site-specific policies, and applicable emergency response activities.
  • Conduct regular and random unarmed patrols of the facility, loading areas, parking areas, access points, and perimeter; identify and report unusual activity, hazards, and policy concerns.
  • Monitor entry and exit activity, verify credentials or authorization as required, and direct visitors and delivery personnel according to site procedures.
  • Respond calmly to incidents, alarms, and critical situations; document observations and notify appropriate personnel in accordance with site protocols.
  • Complete activity reports, incident reports, and shift documentation accurately and promptly.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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