Security Officer Customer Engagement

Allied Universal • Stamford, CT

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About The Position

Allied Universal is hiring a part-time Security Officer Customer Engagement for an assigned residential community in Stamford, Connecticut. The role provides a fixed weekly anchor shift at a designated site, requiring a six-month commitment, with the option to claim additional shifts through the company’s scheduling platform. The position is intended for candidates seeking dependable part-time hours with flexibility to increase or reduce their hours; additional shifts may allow a schedule of up to 40 hours per week. The listed pay rate is $20.00 per hour. The scheduled shift is Saturday, 7:00 AM–3:00 PM.

The officer provides customer service and performs unarmed security duties, including patrols, access monitoring, incident response, and reporting. Employment is subject to applicable background investigation and drug-screen requirements. Licensing may be required under state or local rules.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require candidates to be at least 21.
• Possess a high school diploma or equivalent.
• Submit to a background investigation in accordance with applicable federal, state, and local laws.
• Submit to a drug screen to the extent permitted by law.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service to residents, visitors, contractors, and staff while following security procedures and site-specific policies and undertaking emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, amenities, entry points, and perimeter areas to identify and report unusual activity or conditions.
• Monitor community access and verify visitors and contractors according to site-specific procedures while interacting professionally with residents and guests.
• Respond calmly and with a problem-solving approach to incidents, resident concerns, alarms, and critical situations; notify appropriate personnel and document activities as required.
• Complete accurate daily activity reports, incident reports, and shift handoffs according to Allied Universal and site-specific requirements.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Employee discounts at restaurants, entertainment venues, and other businesses through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED