Security Manager (Graveyard Shift)

Catholic Charities of Southern Nevada•Las Vegas, NV

About The Position

The Security Manager oversees daily shelter security operations and ensures the protection of agency personnel, property, information, and visitors. The role advises and supports the Assistant Director of Security with mitigation and logistical assistance for Security Services programs, with particular attention to shelter-related programs. The position manages security staff and campus security during assigned shifts, coordinates procedures with other departments and agencies, supports investigations and training, and assists with special events and staff administration.

Requirements

High school diploma required.
Three years of management experience in security operations and/or administration of similar homeless shelter security operations.
Ability to establish and maintain effective working relationships with diverse stakeholders, including clients, colleagues, volunteers, and law enforcement.
Ability to communicate effectively with the public.
Ability to manage multiple projects with attention to detail, handle interruptions, maintain focus, prioritize tasks, and meet deadlines.
Excellent oral and written communication and management skills.
Sound judgment, ability to work autonomously and make decisions under pressure, and ability to identify problems and initiate solutions.
Ability to influence others to perform.
Ability to project a confident, professional, assertive image that promotes the agency.
Proficiency with computers and Microsoft Office, including Word, Excel, and PowerPoint.
Ability to hear, see, read, and communicate verbally and in writing with people from diverse socioeconomic and cultural backgrounds.
Ability to work throughout the agency and off site as needed; some vehicle travel may be required.
Ability to operate office equipment, especially a computer, keyboard, and mouse.
Ability to sit and/or stand continuously and climb stairs and ladders, stoop, kneel, crouch, reach, handle, and grasp as needed.
May occasionally lift up to 50 pounds.
Must successfully complete a drug test and background check before employment.

Nice To Haves

An associate’s degree in security administration, industrial security, criminal justice, or a related field, or an equivalent combination of experience and education.
Basic knowledge of Nevada Revised Statutes, particularly trespass, MDPP, burglary, battery, assault, and robbery; preferred but not required.

Responsibilities

Manage day-to-day staffing and procedures for security operations personnel and campus security during assigned shifts.
Promote an inclusive culture, coach and guide the team, and hold staff accountable.
Schedule security operations personnel and manage staffing requirements economically.
Coordinate security procedures with other departments and agencies as needed.
Conduct and support investigations into incidents and damage involving agency personnel, property, or information.
Provide good customer service and resolve guest issues.
Assist in establishing a training program for shelter security personnel and conduct ongoing training.
Provide assistance and support for agency special events as required.
Manage payroll and timekeeping processes for shelter security personnel.
Assist with administering and enforcing employee disciplinary actions.
Assist the Director and Assistant Director in monitoring staff to ensure they present a positive image.
Provide input to and administer staff performance evaluations.
Protect confidential information, agency property, and electronic data, and comply with safety rules.
Perform other duties as required.