Security Manager (Graveyard Shift)

Catholic Charities of Southern Nevada•Las Vegas, NV

About The Position

The Security Manager oversees daily shelter security operations and helps protect agency personnel, property, information, and visitors. The role advises and supports the Assistant Director of Security with mitigation and logistical assistance across Security Services programs, with particular focus on shelter-related programs. The manager leads and supports security staff, coordinates procedures with other departments and agencies, investigates incidents, supports training and special events, and ensures effective service to guests. The role also manages scheduling, staffing, payroll, timekeeping, performance evaluations, and disciplinary processes for shelter security personnel. The position requires working throughout the agency and off site as needed. Some vehicle travel may be required. Employees must successfully complete a drug test and background check before employment. Catholic Charities of Southern Nevada is a drug-free and equal opportunity employer.

Requirements

High school diploma required.
Three years of management experience in security operations and/or administration of similar homeless shelter security operations.
Ability to establish and maintain effective working relationships with diverse stakeholders, including clients, colleagues, volunteers, and law enforcement.
Ability to communicate effectively with the public.
Ability to manage multiple projects, attend to detail, handle interruptions, maintain focus, and produce accurate work.
Ability to prioritize multiple tasks and meet deadlines.
Excellent oral and written communication and management skills.
Sound judgment and ability to work autonomously and make sound decisions under pressure.
Ability to identify problematic issues and initiate solutions.
Ability to influence others to perform.
Ability to project a confident, professional, and assertive image that promotes the agency.
Proficiency with computers and Microsoft Office, including Word, Excel, and PowerPoint.
Ability to hear, see, read, and communicate verbally and in writing frequently with people from diverse socioeconomic and cultural backgrounds.
Ability to work throughout the agency and off site as needed; some vehicle travel may be required.
Ability to operate office equipment, especially a computer, keyboard, and mouse.
Ability to continuously sit and/or stand; climb stairs and ladders; stoop, kneel, crouch, reach, handle, and grasp as needed.
Ability to occasionally lift up to 50 pounds.

Nice To Haves

Associate’s degree in security administration, industrial security, criminal justice, or another related field, or an equivalent combination of experience and education.
Basic knowledge of Nevada Revised Statutes, specifically trespass, MDPP, burglary, battery, assault, and robbery; preferred but not required.

Responsibilities

Manage day-to-day staffing, procedures, security operations personnel, and campus security during assigned shifts.
Promote inclusiveness, coach and guide the team, and hold staff accountable.
Schedule security personnel and manage manpower requirements economically.
Coordinate security procedures with other departments and agencies as needed.
Conduct and support investigations into incidents and damage involving agency personnel, property, and information.
Ensure good customer service and resolve guest issues effectively.
Help establish a training program for shelter security personnel and conduct ongoing training.
Assist with agency special events as required.
Manage payroll and timekeeping processes for shelter security personnel.
Assist with administering and enforcing employee disciplinary actions.
Assist the Director and Assistant Director in monitoring staff to ensure they present a positive image.
Provide input on and administer staff performance evaluations.
Protect confidential information, agency property, and electronic data.
Comply with safety rules and perform other duties as required.