Security Manager

Spire Hospitality • Burbank, CA

4d

About The Position

The Security Manager is a key member of the hotel security team, providing exceptional guest service and helping ensure the welfare, comfort, safety, and peace of mind of guests. The role oversees security officers and hotel-wide safety and security operations, including staff training and scheduling, incident investigations, emergency procedures, safety programs, and related records and reporting.

The position requires a high school diploma or equivalent, a valid driver's license with an acceptable driving record, CPR/First Aid certification, and basic knowledge of completing incident reports. Prior law enforcement or military experience is preferred, as is knowledge of OSHA safety regulations and local liquor commission and health and sanitation regulations. The job involves moving throughout the hotel and its outer perimeter, climbing stairs and ladders, and handling or moving people, luggage, or goods weighing up to 200 pounds.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• CPR/First Aid certification.
• Basic comprehensive knowledge of completing incident reports.
• Ability to grasp, lift, carry, or otherwise move persons, luggage, goods, or other items weighing up to 200 pounds.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to stand and move throughout the hotel and outer perimeter and perform duties in extreme temperature ranges or conditions during an 8-hour shift.

Nice To Haves

• Prior law enforcement or military experience.
• Knowledge of OSHA safety regulations and local liquor commission and Department of Health and Sanitation regulations.

Responsibilities

• Interview, select, review, and counsel security officers to maintain order throughout the hotel.
• Train new employees according to corporate specifications, including completing documentation.
• Assign duties and schedule staff while balancing hotel needs and productivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering, exiting, or loitering around the building.
• Conduct walkthrough observations of the entire hotel.
• Promote safe work practices and ensure compliance with OSHA standards and preventative measures.
• Develop and administer safety incentive programs.
• Chair the Safety Committee and enforce the safety program.
• Develop and revise emergency procedures and advise key personnel of them.
• Investigate accidents, thefts, property loss, and unlawful activities; document details and advise management.
• Track departmental safety records and document medically treated and non-treated injuries.
• Coordinate and monitor hotel safety and security programs, including lost and found, hotel key issuance audits, chemical safety, CPR and fire preparedness training, Manager on Duty schedules, and evacuation drills.
• Compile and distribute departmental reports, including property loss correspondence.
• Read incoming correspondence and share pertinent information with staff members.
• Organize and conduct departmental Manager on Duty and Safety Committee meetings.
• Attend and participate in other required meetings.

Benefits

• Early pay or earned wage access before payday.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Pet discount program.
• Identity theft protection.
• Pre-paid legal support.
• Flexible spending accounts.
• Matched 401(k).
• Life insurance.
• Critical accident or illness coverage.
• Short- and long-term disability.
• Paid time off.
• Wellness programs.
• Hotel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED