Security Manager

Four Seasons Hotels and Resorts•Miami, FL

4d•Onsite

About The Position

Four Seasons Hotel Miami is seeking an experienced and dedicated Security Manager to help create a safe, secure, and welcoming environment. In this leadership role, the Security Manager oversees daily security operations, ensures the safety and well-being of guests and employees, and protects hotel property while upholding high service standards. The role works collaboratively with hotel leadership and operational teams to maintain a secure environment and deliver an exceptional hospitality experience. This is a hands-on leadership position requiring visibility throughout the property and prompt response to operational and security needs. The work takes place in a fast-paced luxury hospitality environment where flexibility, effective decision-making, and attention to detail are essential. The full-time schedule may include early mornings, evenings, overnight shifts, weekends, and holidays based on operational needs. Four Seasons offers opportunities for professional development and career growth. Candidates must have valid authorization to work in the United States.

Requirements

Previous security leadership experience, preferably at least two years in a supervisory role within a luxury hotel or hospitality environment.
Strong leadership skills and the ability to motivate, develop, and effectively manage a team.
Excellent verbal and written English communication skills, including the ability to prepare professional reports and conduct investigations.
Knowledge of security operations, investigative techniques, emergency response, and risk prevention.
Training or experience in CPR, first aid, fire safety, and crowd control.
Proficiency with computer-based security systems, surveillance technology, and life safety equipment.
Strong organizational, time-management, and problem-solving skills, with the ability to manage multiple priorities.
Sound judgment and discretion, and the ability to remain calm and make effective decisions in challenging situations.
Commitment to guest service, professionalism, and maintaining a safe hospitality environment.
Valid authorization to work in the United States.

Nice To Haves

At least two years of supervisory experience in a luxury hotel or hospitality environment is preferred.

Responsibilities

Oversee daily security operations to ensure the safety and security of guests, employees, and hotel property.
Lead, train, coach, and evaluate the Security team, fostering accountability, professionalism, and continuous development.
Implement and maintain security policies, procedures, and preventive safety programs.
Conduct routine inspections, identify potential risks, and implement preventive measures.
Respond to security incidents and emergencies, ensuring timely action, accurate documentation, and appropriate follow-up.
Conduct investigations and prepare clear, detailed incident reports while maintaining confidentiality and professionalism.
Oversee the proper operation of security systems, surveillance equipment, and life safety systems, and coordinate their maintenance.
Collaborate with hotel departments to promote safety-procedure awareness and emergency preparedness, and ensure compliance with applicable safety regulations and Four Seasons standards.