Security Manager, Beach Club

The Boca Raton•Boca Raton, FL

61d

About The Position

The Security Manager is responsible for ensuring the safety of guests, members, associates, and property. The role trains team members and ensures compliance with corporate guidelines and applicable local, state, and federal requirements for emergency management, loss prevention, safety, and security. The manager supervises security personnel and supports investigations, emergency preparedness, OSHA compliance, and fire safety at the direction of the Director of Safety & Security. The position oversees security staff, schedules and payroll, security reports, training, patrols, Lost and Found, alarms, and closed-circuit television systems. It also works with resort departments and external contacts to address incidents and guest concerns. The role requires significant walking or standing and handling objects weighing up to 50 pounds.

Requirements

Management and supervision experience.
Five or more years of experience in security or a related field.
Working knowledge of Windows-based programs.
High school diploma.
CPR certification.
Interview and Interrogations certification.
OSHA 501 Certification.

Nice To Haves

Law enforcement experience.
Customer service experience.
Related four-year college degree.

Responsibilities

Screen, interview, select, manage, review, and counsel Security Supervisors and Officers.
Review Officers’ and Supervisors’ logs and security reports for completeness and accuracy.
Promote safe work practices and assist with OSHA compliance and preventive measures.
Assist with developing, administering, and implementing safety incentive programs and safety training; identify, correct, and document safety hazards.
Lead and direct investigations of accidents, thefts, property loss, unlawful activities, employee misconduct, and vehicle accidents; document findings and advise management.
Coordinate training in fire life safety, CPR, and other approved programs, including Shuttle Driver Training and Workplace Violence training.
Review and approve departmental schedules and payroll, making necessary adjustments.
Direct and manage the Lost and Found function.
Assist with complaints and guest issues as needed.
Conduct regular property patrols and inspect shifts and posts routinely.
Conduct monthly Security Department meetings and participate in other required resort meetings.
Evaluate and supervise security staff and assist with in-service training as directed.
Communicate with guests, club members, employees, and others to resolve incidents in accordance with Resort Policy.
Maintain working relationships with resort and club departments and implement rules and regulations in the security manual.
Maintain and assist in directing emergency preparedness procedures.
Organize and coordinate departmental meetings.
Ensure all officers possess CPR/AED certificates.
Maintain and inspect alarms and closed-circuit television systems.
Perform other related duties as assigned or requested by the Director of Safety & Security.