Security Manager

Black & McDonald Limited•Toronto, ON

2d•CA$75,000 - CA$80,000•Onsite

About The Position

Black & McDonald’s Facilities Management & Operations team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Security Supervisor position is based in Toronto and reports directly to the Facility Manager. The role involves overseeing security operations at a prominent healthcare facility in the area.

Requirements

High School Diploma or equivalent
Valid Security Officer License and/or certifications as required by local regulations
3 years’ experience in a security management or supervisory role, preferably within a healthcare or institutional setting
Strong knowledge of security operations, emergency response procedures, and safety regulations
Excellent leadership, communication, and interpersonal skills
Ability to handle sensitive, high-pressure situations with professionalism
Proficiency in using security systems, including surveillance cameras and access control systems
Organization and time management
Meet all deadlines.
Ability to multi-task
Microsoft 365 (Word, Excel, PowerPoint)

Nice To Haves

Degree or Diploma in Criminal Justice, Security Management, or related would be considered an asset.
Strong Excel and JD Edwards or an Oracle-based ERP system are considered an asset (Additional training will be provided as required).

Responsibilities

Supervise and coordinate the activities of the security team, including scheduling, training, and performance evaluations
Monitor and manage all security operations, including access control, surveillance systems, and emergency response procedures.
Conduct regular security assessments and audits to identify potential risks and implement corrective actions.
Respond to and investigate security incidents, including alarms, disturbances, and safety breaches, and prepare detailed reports.
Collaborate with other hospital departments, such as Human Resources, Risk Management, to support overall safety and security initiatives and address any interdepartmental security issues
Act as the primary point of contact for liaising with union stewards, address and resolve any issues related to union matters, including grievance handling and contract interpretation
Participate in union meetings and negotiations as required, ensuring compliance with collective bargaining agreements
Oversee and conduct annual audits to ensure compliance with organizational and regulatory standards, manage and maintain the security and distribution of keys, ensuring proper documentation and control measures are in place
Develop and implement security policies, emergency response plans and procedures to enhance safety and compliance with hospital standards and regulations
Provide leadership and guidance to security personnel, fostering a positive and professional work environment.
Ensure that all security equipment and systems are properly maintained and functioning effectively.
Coordinate with local municipal and other law enforcement agencies as required.
Maintain accurate records of security incidents, staff activities, document controls/record keeping and other relevant information on our Shared Database
Regularly update and maintain post orders, ensuring they reflect current operational procedures and policies, ensure all relevant staff are informed of and trained on updated post orders to maintain consistency and effectiveness in operations
Work with Emergency Preparedness team to develop and implement emergency response processes and conduct Code drills in the hospital.
Manage our physical security vendor and security integration specialist.
Maintain any security initiatives that are being implemented to our security program.
Review monthly budgets and maintain a multi-million-dollar budget.
Responsible for maintaining the annual preventative maintenance program at one of our work centres and scheduling vendors as required.
Rotating on-call work will be required in this role for any after-hours emergencies.
Assist in vendor relationship management and arrange for service in the case of major repairs.
Define and identify KPI & rework metrics that are not captured within existing ERP system.
Conduct monthly workplace inspections to verify quality, safety and compliance of the standards and regulations.
Other duties as required.