Security Guard - ADESA Tulsa

Carvana•Tulsa, OK

16h

About The Position

The Security Guard reports to the Inspections or Operations Manager, or a designated manager, and executes facility processes to protect team members, customers, and assets. As the face of ADESA at the gates, the guard assists customers, vendors, and associates, helps ensure Inventory Control procedures are followed, uses ADESA technology, and supports vehicle-location research when needed. The position is hourly and may involve various shifts and weekends. The listed schedule is Friday through Monday, second shift, 3 p.m. to 11 p.m.; availability is subject to change based on business needs, and open availability is highly preferred. Starting pay is $15 per hour. ADESA operates auto auction and vehicle-service locations across the United States. The company describes its culture as service-oriented, collaborative, fast-paced, and competitive, and is expanding its facilities and business.

Requirements

1–2 years of experience in a customer service environment.
Strong attention to detail and communication skills.
Ability to relate well to others and establish strong working relationships.
Ability to handle conflict positively.
Ability to accurately enter data on a handheld device or computer.
Strong customer service skills.
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
Ability to work in all weather conditions.
Computer data-entry skills.
Regular and predictable attendance.
Must be at least 18 years old and have a valid driver's license that meets the requirements.
Ability to safely drive vehicles of various makes, models, and sizes.
Ability to stand for extended periods.
Ability to read, write, speak, and understand English.
Hiring is contingent on passing a complete background check.

Nice To Haves

High school diploma or GED preferred.
Open availability is highly preferred.

Responsibilities

Secure gates and buildings and patrol the premises; sound alarms and notify authorities in emergencies.
Verify that only authorized individuals enter the property and provide directions to customers, vendors, and transporters.
Check gate passes to verify vehicles are authorized to leave the property.
Inspect departing vehicles to guard against theft of company property.
Greet customers at the gate, provide prompt and courteous service, and resolve complaints in a friendly manner.
De-escalate difficult situations and collaborate with partners.
Watch for and report irregularities, including fire hazards, leaking water pipes, and unsecured doors.
Account for and identify keys, codes, and other safety and security information.
Maintain a current list of emergency and management telephone numbers.
Maintain equipment and facilities in good operating condition, including handheld devices and printers, and notify management of breakdowns and maintenance needs.
Maintain a professional appearance and an orderly work environment.
Promote teamwork and set a positive example through attitude and performance.
Maintain clear communication with auction team members and leaders.
Perform other duties assigned by the designated manager.