Security Guard - Full time - ADESA Franklin

Carvana•Franklin, OH

1d•$18 - $19•Onsite

About The Position

The Security Guard reports to the Inspections or Operations Manager, or a designated manager, and executes facility processes to help protect team members, customers, and assets. At facility gates, the guard serves as a representative of ADESA to customers, vendors, and associates and helps ensure Inventory Control procedures are followed. The role uses ADESA technology and may support vehicle-location research. It is hourly and may involve various shifts and weekends. The role requires customer-service skills, attention to detail, clear communication, accurate data entry, and the ability to handle conflict positively in a fast-paced environment. The guard must be able to work in all weather conditions, drive a variety of vehicles safely, and stand for extended periods. Physical activity ranges from light to medium work, with frequent bending, stooping, kneeling, lifting, grasping, pushing, and pulling. Emergency situations may involve running, jumping, yelling, or other rapid or forceful movement.

Requirements

1–2 years of experience in a customer service environment.
Strong attention to detail and communication skills.
Ability to relate well with others and establish strong working relationships.
Ability to handle conflict situations positively.
Ability to accurately enter data on a handheld device or computer.
Strong customer service skills.
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
Ability to work in all weather conditions.
Computer data-entry skills.
Regular and predictable attendance.
Must be at least 18 years old and have a valid driver's license that meets the requirements.
Ability to safely drive vehicles of various makes, models, and sizes.
Ability to stand for extended periods.
Ability to read, write, speak, and understand English.
Must pass a complete background check.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Secure gates and buildings, patrol the premises, sound alarms, and notify authorities in emergencies.
Verify that only authorized individuals enter the property and provide facility directions to customers, vendors, and transporters.
Check gate passes to ensure vehicles are authorized to leave the property.
Check departing vehicles to guard against theft of company property.
Greet customers at the gate, provide prompt and courteous service, and resolve complaints in a friendly manner.
De-escalate difficult situations and collaborate with partners.
Watch for and report irregularities, including fire hazards, leaking water pipes, and unsecured doors.
Account for and identify keys, codes, and other safety and security information.
Maintain a current list of emergency and management telephone numbers.
Maintain the operating condition of equipment and facilities, including handheld devices and printers, and notify management of breakdowns or maintenance needs.
Maintain a professional appearance and orderly work environment.
Promote teamwork and set a positive example through attitude and performance.
Maintain good communication with auction team members and leaders.
Perform other duties assigned by the designated manager.