Security Guard Armed Patrol Customer Service

Allied Universal • Donna, TX

12d • Onsite

About The Position

As a part-time armed patrol driver at a retail location in Donna, Texas, you will help safeguard clients, customers, and team members. The position combines armed patrols and driving with professional communication and customer service. You will maintain a visible presence to help deter security-related incidents, support a welcoming environment, and respond to security concerns. Allied Universal describes its work culture as guided by agility, reliability, innovation, teamwork, care for people, and integrity.

Requirements

• Possess a valid armed guard card or license.
• Have a valid driver’s license in accordance with Allied Universal driver policy requirements; a driver’s license is required for driving positions.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• Participate in industry-specific security training programs.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.

Nice To Haves

• A state-, county-, or city-issued security license is preferred.
• Customer service experience is preferred.
• CPR/First Aid certification is preferred.

Responsibilities

• Provide customer service to store customers, employees, and visitors while following security procedures, site-specific policies, and appropriate emergency response activities.
• Respond calmly and professionally to incidents, disturbances, and critical situations; follow established protocols and contact appropriate personnel or first responders when needed.
• Conduct regular and random armed patrols throughout the retail location, parking areas, loading areas, and perimeter to deter unauthorized activity and identify potential concerns.
• Monitor access points and customer and employee activity; report suspicious behavior, hazards, and policy violations to site leadership and Allied Universal management.
• Maintain incident reports, daily activity logs, and records of security-related observations.

Benefits

• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Discounts on top brands and services through the Perks Program.
• Access to technology to view and claim additional shifts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED