Security Guard Unarmed Patrol Alarm Panel Support

Allied Universal•San Jose, CA
•Onsite

About The Position

As a Security Guard Unarmed Patrol Alarm Panel Support in San Jose, California, you will serve and safeguard clients at a retail mall location. You will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming experience for shoppers, tenants, and visitors. You will communicate professionally, respond to security-related concerns, and work collaboratively with the Allied Universal team.

Requirements

  • Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Ability to lift up to 20 lbs.
  • Possession of a guard card or license.
  • Comfort using a computer or tablet.
  • Alarm panel experience.
  • Customer service experience.

Responsibilities

  • Provide customer service to shoppers, tenants, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
  • Conduct regular and random foot and/or vehicle patrols throughout the retail center, common areas, parking facilities, loading areas, and perimeter to help deter unauthorized activity.
  • Monitor access points and report suspicious activity, hazards, maintenance concerns, and policy violations in accordance with site procedures.
  • Complete detailed activity reports and communicate relevant information to site management, law enforcement, and/or emergency responders as appropriate.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts to earn more.
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