Security Guard II -Part Time- ADESA Mercer

Carvana•Mercer, PA

4d•Onsite

About The Position

The Security Guard II protects ADESA team members, customers, and assets by carrying out security and inventory-control processes at the facility. The role reports to the Operations Manager or a designated manager and may work various shifts and weekends. At facility gates, the employee represents ADESA to customers, vendors, transporters, and associates, provides directions and service, and uses ADESA technology to support vehicle information entry and vehicle-location research when needed. This is a part-time hourly position with two listed 24-hour-per-week schedules, subject to change based on business needs: Wednesday–Friday, 7 a.m.–3 p.m.; or Saturday–Sunday, 7 p.m.–7 a.m. Open availability is highly preferred. Starting pay is $15 per hour.

Requirements

Two to three years of experience in a customer service environment.
Strong attention to detail and communication skills.
Ability to relate well with others and establish strong working relationships.
Ability to handle conflict situations positively.
Ability to accurately enter data on a handheld device or computer.
Strong customer service skills.
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
Ability to work in all weather conditions.
Computer data-entry skills.
Regular and predictable attendance.
At least 18 years of age and a valid driver’s license that meets the requirements.
Ability to safely drive vehicles of a variety of makes, models, and sizes.
Ability to read, write, speak, and understand English.
High school diploma or GED preferred.

Nice To Haves

Open availability is highly preferred.

Responsibilities

Secure gates and buildings, patrol the premises, and sound alarms and notify authorities in emergencies.
Verify that only authorized individuals enter the property and provide directions to customers, vendors, and transporters.
Check gate passes to confirm vehicles are authorized to leave the property and inspect departing vehicles to guard against theft of company property.
Greet customers at the gate, provide prompt and courteous service, and resolve complaints in a friendly manner.
De-escalate difficult situations and collaborate constructively with partners.
Use a handheld device to enter vehicle information, including VIN, mileage, owner identification, vehicle options, repair orders, and other relevant details.
Verify that the VIN entered matches the VIN on the shipper’s Bill of Lading.
Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecured doors.
Account for and identify keys, codes, and other safety or security information.
Maintain a current list of emergency and management telephone numbers.
Keep equipment and facilities, including handheld devices and printers, in good operating condition and notify management of breakdowns or maintenance needs.
Maintain a professional appearance and an orderly work environment.
Promote teamwork, set a positive example through attitude and performance, and maintain good communication with auction team members and leaders.
Perform other duties assigned by the designated manager.