Security Guard - ADESA Austin

Carvana•Austin, TX

3d•Onsite

About The Position

The Security Guard protects ADESA Austin’s team members, customers, and assets by carrying out security and inventory-control procedures at the facility. The role is the first point of contact at the gates for customers, vendors, transporters, and associates, and includes using ADESA technology and supporting vehicle-location research when needed. This is an hourly position reporting to the Operations Manager or a designated manager. The role may involve various shifts and weekend work. The listed full-time schedule is Tuesday, Wednesday, and Thursday from 5 p.m. to 1 a.m.; Friday from 1 p.m. to 7 a.m.; and Saturday from 5 p.m. to 1 a.m. The schedule may change based on business needs, and open availability is highly preferred. Starting pay is $16 per hour.

Requirements

One to two years of experience in a customer service environment.
Strong attention to detail and communication skills.
Ability to relate well with others and establish strong working relationships.
Ability to handle conflict situations positively.
Ability to accurately enter data using a handheld device or computer.
Strong customer service skills.
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
Ability to work in all weather conditions.
Computer data-entry skills.
Regular and predictable attendance.
Must be at least 18 years old and have a valid driver’s license that meets the requirements.
Ability to safely drive vehicles of various makes, models, and sizes.
Ability to stand for extended periods.
Ability to read, write, speak, and understand English.
Must pass a complete background check; the role is not eligible for visa sponsorship.

Nice To Haves

High school diploma or GED preferred.
Open availability is highly preferred.

Responsibilities

Secure gates and buildings and patrol the premises; sound alarms and notify authorities in emergencies.
Verify that only authorized individuals enter the property and provide directions to customers, vendors, and transporters.
Check gate passes to ensure vehicles are authorized to leave the property.
Check departing vehicles to guard against theft of company property.
Greet customers at the gate, provide prompt and courteous service, and resolve complaints in a friendly manner.
De-escalate difficult situations and collaborate to address them constructively.
Watch for and report irregularities, including fire hazards, leaking water pipes, and unsecured doors.
Account for and identify keys, codes, and other safety or security information.
Maintain a current list of emergency and management telephone numbers.
Keep equipment and facilities, including handheld devices and printers, in good operating condition; report breakdowns and maintenance needs to management.
Maintain a professional appearance and orderly work environment.
Promote teamwork and set a positive example in attitude and performance.
Maintain good communication with auction team members and leaders.
Perform other duties assigned by the designated manager.