Security Guard I - Full Time - Security

NYU Langone Health•Village of Patchogue, NY

About The Position

NYU Langone Hospital—Suffolk is seeking a Security Guard I to patrol hospital buildings and grounds and protect patients, visitors, volunteers, employees, and property during an assigned shift. The guard responds to hospital emergencies and provides staff support with access control and special activities. The role involves maintaining a visible security presence, addressing security incidents, assisting with visitor and traffic management, and completing related records and reports.

Requirements

  • High school diploma or equivalent.
  • Current and valid New York State Security Guard License.
  • Current and valid CPR and AED certification; must be obtained within 90 days of hire.
  • Current and valid Crisis Prevention/Intervention (CPI) certification; must be obtained within 90 days of hire.
  • Strong oral and written communication, interpersonal, and customer service skills.

Responsibilities

  • Perform other duties as assigned.
  • Greet patients, visitors, and employees courteously; respond to inquiries, provide directions, and refer matters outside the scope of the role to appropriate personnel.
  • Protect hospital properties and installations; patrol assigned areas and surrounding grounds, secure restricted areas, check safety equipment and locations, and open or lock doors as required.
  • Operate or monitor security systems, including alarms, television surveillance, access control, digital recording, photo processing, and CCTV.
  • Maintain the identification-card system and distribution process, update employee access levels, and provide security escorts as directed.
  • Observe visitors and investigate reported losses, suspicious activity, and unusual situations; escort unruly or unauthorized people from hospital premises professionally; prepare incident reports.
  • Explain security policies and procedures, assist with visitor traffic control, and maintain package control procedures.
  • Respond promptly to fire alarms and other emergencies; use established communication systems, unlock doors, direct people to safe areas, and assist the fire brigade or other responders.
  • Detain law violators and represent the hospital in legal cases as needed; prepare related legal documents and testify as a hospital complainant when required.
  • Direct traffic and provide security for celebrities and official police ceremonies as assigned; may drive hospital vehicles.
  • Maintain a visible presence as a deterrent to crime and patrol assigned facility areas and grounds on foot.
  • Question unauthorized individuals on hospital grounds and respond to security calls and incidents, including taking control of incidents as needed to bring them to a safe and rapid conclusion.
  • Direct and monitor vehicle traffic around the hospital, including maintaining traffic control during emergencies so emergency vehicles can enter and exit.
  • Direct employees, patients, and visitors to appropriate hospital areas; assist patients with special needs entering or leaving the facility; escort people to the parking lot when requested; and direct patients and visitors to waiting areas.
  • Identify and correct safety issues to help prevent injury and report them to the Security Manager.
  • Perform general office and record-keeping tasks, including maintaining daily logs and preparing incident, missing-property, and other requested reports.
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