Security guard dispatch

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

4d•$19 - $21•Onsite

About The Position

The Security Guard Dispatch position is an onsite role in the Security Department at Fond-du-Luth Casino and reports to the Security Manager. The role combines security patrol, dispatch, incident reporting, emergency response, crowd control, and assistance to the public. The employee monitors casino video surveillance and maintains phone and radio communications, dispatches security personnel, and contacts local law enforcement and medical agencies during emergencies. The position requires a department uniform during scheduled work hours, attendance at mandatory department and Title 31 and/or SAR trainings, and the ability to obtain a gaming identification badge. The role also requires maintaining confidentiality, professional conduct, appropriate attendance, and a clean and organized work area. The casino operates seven days a week, 24 hours a day, and on holidays.

Requirements

No driver's license is required.
Ability to work with the public.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all parties involved.
Ability to obtain a gaming identification badge to work in and around casino property and facilities.
Subject to drug and alcohol testing in accordance with Fond du Lac Reservation Personnel Policies.
Subject to pre-employment and annual background checks.
Must be able to withstand prolonged standing, stretching, bending, and kneeling without restriction.
Must be able to lift at least 20 pounds and push, pull, or drag up to 50 pounds.
Must be able to work in inside and outside environmental conditions, including noise, dust, and a potentially smoking environment.

Nice To Haves

Ability to communicate with and supervise areas and groups of people and act responsibly in an emergency situation.
Training in emergency first aid.
Previous experience as a Security Officer.

Responsibilities

Become familiar with assigned areas and report obstructions or issues that could endanger the safety of the public or employees.
Patrol assigned areas to prevent crime, protect company assets and property, report disturbances, legal violations, suspicious activity or persons, and assist the public.
Prepare incident reports in a manner acceptable for outside distribution.
Dispatch security personnel to key casino areas using phone and radio communications.
Maintain peace and order at entrances and remain alert to fires and other safety hazards.
Evaluate emergency evacuation measures for assigned areas and administer first aid as necessary.
Report disorderly patrons, accidents, incidents, unsafe conditions, employee theft, unusual behavior, and irregularities.
Maintain security video surveillance and phone and radio communications.
Notify local law enforcement and medical agencies during casino emergencies.
Submit reports to the Security Manager and keep the manager informed of situations.
Patrol assigned interior and exterior casino property.
Prevent unauthorized alcoholic beverages from being brought onto casino premises.
Protect money areas and executive offices and properly identify employees entering money areas.
Provide escorts as needed, maintain crowd control, and monitor special activities.
Wear the provided department uniform during scheduled work hours unless management has made prior arrangements, and keep it clean and professional.
Attend all mandatory department trainings and required Title 31 and/or SAR trainings.
Maintain confidentiality of financial records and records relating to employees, band members, and/or clients.
Respond promptly and professionally to requests, complaints, and problems; treat visitors and co-workers with courtesy, respect, and sensitivity.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively and professionally in the community.
Maintain proper attendance, report to work on time, and keep the work area clean and organized.
Be flexible and assume other responsibilities assigned by management as needed.