Security guard dispatch

Fond du Lac Band of Lake Superior Chippewa • Duluth, MN

4d • Onsite

About The Position

The Security Guard Dispatch position is based onsite at Fond-du-Luth Casino and reports to the Security Manager. The role provides security coverage and dispatch support across casino property, including monitoring communications and surveillance, responding to incidents and emergencies, and helping maintain safety and order. The role is classified as non-exempt (hourly), requires a Class A Gaming License, and does not require a driver’s license. The probationary period is 90 days for full-time employees and 120 days for part-time employees. The stated rate of pay is $18.95 to $21.32.

The employee must wear and maintain the provided department uniform during scheduled work hours, attend mandatory department training and required Title 31 and/or SAR training, and obtain a gaming identification badge. The position requires professional, courteous interaction with visitors and coworkers, confidentiality of sensitive records, timely attendance, and flexibility to take on other management-assigned responsibilities. Operations run seven days a week, 24 hours a day, including holidays.

Requirements

• Ability to work with the public.
• Ability to communicate effectively orally and in writing.
• Ability to work independently and establish priorities.
• Attention to detail and accuracy.
• Ability to establish professional and harmonious working relationships with all parties involved.
• Ability to obtain a gaming identification badge to work in and around casino property and facilities.
• Knowledge of computer applications, including word processing, databases and/or data entry, spreadsheets, and Microsoft Outlook.
• Must attend mandatory department trainings and required Title 31 and/or SAR trainings.
• Must maintain proper attendance, including reporting to work on time in accordance with applicable policies.
• Subject to drug and alcohol testing under the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Must be able to withstand prolonged standing, stretching, bending, and kneeling without restriction.
• Must be able to lift at least 20 pounds and push, pull, or drag up to 50 pounds.

Nice To Haves

• Ability to communicate with and supervise areas and groups of people and to act responsibly in an emergency situation.
• Training in emergency first aid.
• Previous experience as a Security Officer.

Responsibilities

• Become familiar with assigned areas and report obstructions or issues that could endanger the public or employees.
• Patrol assigned areas to prevent crime, protect company assets and property, report disturbances, legal violations, suspicious activity or persons, and assist the public.
• Prepare incident reports in a manner suitable for outside distribution.
• Dispatch security personnel to key casino areas using telephone and radio communications.
• Maintain peace and order at entrances and provide crowd control.
• Remain alert to fires and other safety hazards and evaluate emergency evacuation measures for assigned areas.
• Administer first aid as necessary.
• Report disorderly patrons, accidents, incidents, unsafe conditions, employee theft, unusual behavior, and irregularities to the appropriate supervisor.
• Maintain security video surveillance and phone and radio communications.
• Notify local law enforcement and medical agencies during casino emergencies.
• Submit reports to the Security Manager and keep the manager informed of all situations.
• Patrol assigned interior and exterior casino property.
• Prevent unauthorized alcoholic beverages from being brought onto casino premises.
• Protect money areas and executive offices and properly identify employees entering money areas.
• Provide escort services as needed and monitor special activities.
• Maintain confidentiality of financial records and records concerning employees, band members, and/or clients.
• Respond promptly and professionally to requests, complaints, and problems.
• Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively and professionally.
• Maintain proper attendance, report to work on time, and keep the work area clean and organized.
• Attend mandatory department training and required Title 31 and/or SAR training.
• Wear the provided department uniform during scheduled work hours unless management has made prior arrangements, and keep it clean and professional.
• Assume other responsibilities assigned by management as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed