Security & Fire Complex Installer

Johnson Controls•Jacksonville, FL

26d•$29 - $40

About The Position

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm, and intercom systems. The role includes supervising and inspecting equipment installation, coordinating field activities, programming and commissioning systems, conducting AHJ testing, and training customers on newly installed systems. The installer evaluates and diagnoses equipment and field wiring problems, recommends efficient and cost-effective repair solutions, manages assigned service calls against estimated field labor hours, communicates with customers, prepares daily activity reports, and completes mileage and monthly vehicle reports. The position requires adherence to OSHA and Johnson Controls safety procedures and may require overtime. Work may involve carrying equipment and tools weighing over 40 pounds, climbing ladders and scaffolding up to 40 feet, and working in confined spaces such as ducts, crawl spaces, and above ceilings. The role requires 2–5 years of experience installing and servicing fire alarm, access control, CCTV, intrusion, and intercom systems; knowledge of electricity, electronics, IT networks, and personal computers; troubleshooting and repair ability; and the ability to work independently and provide strong customer service. Candidates must have a high school or trade school education, military background, or a two-year associate degree in a technical electronics or computer field. Familiarity with Microsoft Office, relevant hand and power tools, and test equipment is required. NICET certification and experience with P2000 or C-Cure 9000 are preferred. The hiring hourly range is $29.00–$40.00, with the rate determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data. A competitive benefits package is included. Johnson Controls is an equal employment opportunity and affirmative action employer and may use technology-assisted tools, including AI, to help identify and evaluate candidates; hiring decisions are made by human reviewers.

Requirements

2–5 years of experience installing and servicing fire alarm, access control, CCTV, intrusion, and intercom systems.
Working knowledge of electricity and electronics, with aptitude for troubleshooting systems and performing necessary repairs.
Ability to work effectively independently.
Demonstrated high level of customer service.
Ability to carry and move equipment and tools weighing up to 40 pounds.
Minimum high school or trade school graduate, military background, or a two-year associate degree in a technical field involving electronics or computers.
Working knowledge of personal computers, including Windows 2000, XP, or Windows 7, and Microsoft's Office software suite.
Working knowledge of IT network systems.
Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters, and communication devices as required.
Excellent verbal and written communication skills.
Ability to read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals.
Ability to lift or carry equipment and tools that may weigh over 40 pounds; the required qualifications also specify carrying and moving equipment/tools weighing up to 40 pounds.
Ability to work in cramped spaces such as ducts, crawl spaces, and above ceilings, and climb ladders and scaffolding up to 40 feet.
May be required to work overtime.

Nice To Haves

NICET certification.
Security experience with P2000 or C-Cure 9000.

Responsibilities

Perform service and new-installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm, and intercom systems.
Supervise and inspect equipment installation to meet customer expectations and manufacturer specifications.
Coordinate field activities and communications; program and commission systems; conduct AHJ testing and train customers on new installations.
Evaluate and diagnose equipment requiring service and troubleshoot potential field wiring problems.
Recommend efficient and cost-effective solutions for restoring systems to normal operation.
Manage assigned Electronic Systems service calls in relation to estimated field labor hours.
Coordinate responses to customer requests and problems and communicate clearly to support customer satisfaction.
Prepare reports on daily activities.
Complete mileage and monthly vehicle reports in a timely manner.
Adhere to OSHA and Johnson Controls safety policies and procedures.