Security/Fire Alarm Technician- Memphis, TN

Interface Systems•Memphis, TN

About The Position

Interface is seeking an experienced Security Alarm Technician to diagnose and resolve application issues and maintain fire alarm, TCP/IP network, video surveillance, access control, and wireless solutions. The role involves installing and servicing security and video surveillance systems, wireless devices, and cabling, including installing, terminating, commissioning, and testing electronic components and cables. Company-provided tools and equipment are supplied, with additional tools available based on job requirements or customer contracts. The technician works in the field, interacting directly with customers and coordinating with vendors on projects and service requests. The position is full-time and may include rotating on-call duties. Schedule flexibility and overnight travel may be required.

Requirements

High school diploma or GED.
Valid driver's license.
Verifiable field experience; field technicians must have at least 2 years of proven field technician experience in the electronic security industry.
Ability to read and understand technical documents and drawings.
Comprehension of terminology relating to installation and service of telecom, data, security, and wireless systems.
Comprehension of publications on standard telecom, data, security, and wireless systems practices, engineering, and federal, state, and local safety standards.
Computer proficiency, including Microsoft Office Suite.
Ability to pass applicable state and federal background checks to become a registered security installer.
Comfort using small hand tools and power tools.
Legally authorized to work in the United States.
Ability to work outdoors in all weather conditions.
Schedule flexibility and willingness to travel overnight.
Ability to meet physical demands, including finger and wrist dexterity, hand/eye coordination, heavy physical effort, climbing stairs, ladders, or scaffolds, working at heights using proper fall protection, and carrying loads up and downstairs.

Nice To Haves

Vocational, technical, or business school education.
NICET certification.

Responsibilities

Install, repair, and maintain intrusion, fire, video surveillance, network, and VoIP integrated systems.
Work in the field using efficient methods to resolve service issues.
Train customers on Interface-provided systems.
Maintain acceptable and accurate inventory levels by conducting physical inventory counts.
Verify and submit documentation for inventoried items according to company policy.
Install and terminate network and security cabling.
Firestop various types of cable penetrations.
Understand, adhere to, and promote OSHA health and safety policies.
Interface with customer contacts on projects and service requests.
Work with end users and coordinate with vendors for each project.
Interact hands-on with customers at job sites.
Maintain the assigned vehicle and tools.