Security/Fire Alarm Technician- Memphis, TN

Interface Systems•Memphis, TN

5d•Onsite

About The Position

Interface is seeking an experienced Security Alarm Technician to diagnose and resolve application issues and install, service, and maintain fire alarm, TCP/IP network, video surveillance, access control, wireless, intrusion, and VoIP integrated systems. The work includes installing electronic components and cabling; terminating, commissioning, and testing systems; and resolving service issues in the field. The technician will train customers, interact with customer contacts and end users, coordinate with vendors, maintain inventory records, and care for an assigned vehicle and tools. The position is full-time and may include rotating on-call duties. Interface provides technicians with company tools and equipment, a vehicle, and a phone. The role requires working outdoors in all weather, schedule flexibility, and willingness to travel overnight.

Requirements

High school diploma or GED.
Valid driver’s license.
Verifiable field experience.
At least 2 years of experience as a proven field technician in the electronic security industry.
Ability to read and understand technical documents and drawings.
Solid comprehension of terminology related to installation and service of telecom, data, security, and wireless systems.
Solid comprehension of publications concerning standard telecom, data, security, and wireless systems practices, engineering, and federal, state, and local safety standards.
Computer proficiency, including Microsoft Office Suite.
Ability to pass applicable state and federal background checks to become a registered security installer.
Comfort using small hand tools and power tools.
Legally authorized to work in the United States.
Ability to work outdoors in all weather conditions.
Schedule flexibility and willingness to travel overnight.
Finger and wrist dexterity and hand/eye coordination.
Ability to perform heavy physical effort, climb stairs, ladders, and scaffolds, work at heights using proper fall protection, and carry loads up and downstairs.

Nice To Haves

Vocational, technical, or business school education is strongly preferred.
NICET certification is a plus.

Responsibilities

Install, repair, and maintain intrusion, fire, video surveillance, network, and VoIP integrated systems.
Resolve service issues efficiently while working in the field.
Train customers on Interface-provided systems.
Maintain acceptable and accurate inventory levels through physical inventory counts.
Verify and submit documentation for inventoried items according to company policy.
Install and terminate network and security cabling.
Firestop various types of cable penetrations.
Understand, adhere to, and promote OSHA health and safety policies.
Interface with customer contacts on projects and service requests.
Interface with end users and coordinate with vendors for each project.
Interact hands-on with customers at the site level.
Maintain the assigned vehicle and tools.