Security Field Supervisor - Downtown

Allied Universal • Milwaukee, WI

2d

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The Field Supervisor provides on-site supervision of Security Professionals and ensures site coverage, working closely with Operations Managers to oversee remote service delivery. The role involves regularly visiting assigned posts to monitor performance, address operational issues, communicate updates, adjust staffing, and inspect personnel and site conditions. It also includes training new employees, responding to call-offs and emergencies, escalating personnel concerns, and distributing company information as directed.

The position pays $20.00 per hour, paid weekly. The posting describes medical, dental, vision, life insurance, retirement benefits, and paid time off.

Requirements

• High school diploma or equivalent.
• Minimum of three years of professional protective service experience, such as security.
• Valid driver's license and at least one year of driving experience.
• Driving record must have no major violations within the last 36 months, no more than one at-fault accident in the last 24 months, no more than one minor moving violation in the last 24 months, and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• Ability to write effective, concise reports in legible handwriting.
• Ability to use good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
• Meet applicable state and/or local licensing requirements, which may be required before employment.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy or company updates, adjust staffing schedules, and inspect professional appearance, hygiene, uniforms, post documentation, training information, and site cleanliness and organization.
• Conduct on-the-job training for new employees or when post orders change, including post orientation, review of post orders and routine duties, and instruction on emergency response and client needs.
• Respond to call-offs during the shift by finding replacements or standing post until coverage arrives, and assist the Scheduler with scheduling changes.
• Identify personnel issues, including payroll issues and employee relations concerns, and forward them to the Operations Manager and/or Corporate Human Resources Director; write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information to posts as directed and obtain and return signed acknowledgements or other documents when required.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• AD&D insurance
• Retirement plan
• Disability insurance
• Eight paid holidays annually
• Five sick days
• Four personal days
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED