Security Dispatcher- Fishers

Community Health Network•Fishers, IN

About The Position

The Security Dispatcher is a pivotal member of the Safety and Security department, coordinating actions and services for patients, visitors, and employees of Community Health Network. The dispatcher monitors activity and provides appropriate immediate responses to situations involving public safety, property protection, risk management, customer and staff education, investigations, parking, and security contract services. The role coordinates radio traffic between Hospital Security and local police and fire services and requires cross-training for all Community Health Network sites.

Requirements

  • Strong verbal and written communication skills.
  • Leadership, organizational, and interpersonal skills.
  • Ability to obtain essential information.
  • Ability to appropriately evaluate and respond to incoming activity.
  • Knowledge of federal, state, and local municipal agencies and city departments.
  • Ability to work in potentially high-stress emergencies to coordinate security resources.
  • High school diploma or GED equivalent required.
  • Must successfully complete Central Dispatch Officer written and practical testing after the training period.

Nice To Haves

  • Associate’s or bachelor’s degree in Criminal Justice and/or equivalent experience in Public Safety.
  • Previous security, law enforcement, or central station operations experience.

Responsibilities

  • Coordinate Safety and Security department actions and services for patients, visitors, and employees.
  • Monitor activity and provide appropriate immediate responses to public safety, property protection, risk management, customer and staff education, investigations, parking, and security contract services situations.
  • Obtain essential information and evaluate incoming activity to determine appropriate responses.
  • Coordinate, receive, and transmit radio traffic between Hospital Security and local police and fire services.
  • Coordinate security resources during potentially high-stress emergencies.
  • Maintain cross-training for all Community Health Network sites.
  • Successfully complete Central Dispatch Officer written and practical testing after the training period.
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