Now Hiring – Security Dispatch Officer

Prevail Security Services•Houston, TX
•Onsite

About The Position

Prevail Security Services is hiring a full-time Security Dispatch Officer for its North Area of Houston location (77032). The role supports the safety and security of assigned facilities through vigilant monitoring, coordination, and communication. The officer monitors security systems and surveillance equipment and provides professional customer service and support to clients and team members. The position involves working with a team of security professionals and is offered across various shifts, including days, nights, and weekends. Starting pay is $19.00 per hour. The employer offers comprehensive training, career advancement opportunities, ongoing skill development, and a supportive team environment.

Requirements

  • At least 1 year of professional security experience.
  • Active security license.
  • Valid driver's license.
  • Ability to travel to the Northside of Houston (77032).
  • Strong communication and problem-solving skills.
  • Ability to work independently and remain calm under pressure.
  • Ability to communicate effectively with officers, supervisors, management, and clients.
  • Ability to follow instructions and company procedures.
  • Professional, reliable, and detail-oriented.
  • Ability to multitask in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Excellent customer service and communication skills.

Nice To Haves

  • Office building or dispatch experience preferred.
  • Familiarity with security software and monitoring tools.

Responsibilities

  • Monitor security systems and surveillance equipment.
  • Provide professional customer service and support to clients and team members.
  • Communicate effectively with officers, supervisors, management, and clients.
  • Follow instructions and company procedures.
  • Help maintain the safety and security of assigned facilities through monitoring, coordination, and communication.

Benefits

  • Competitive hourly pay with room for advancement.
  • Ongoing training and skill development.
  • Supportive, team-oriented environment.
  • Career advancement opportunities.
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