Security Dispatch Analyst
About The Position
As a Security Officer Emergency Communications in a healthcare location in Cumberland, Rhode Island, you will help safeguard clients and support a welcoming environment through professional customer service, clear communication, and timely response coordination. You will coordinate security-related communications, monitor alarms and activity, document incidents, and relay information to appropriate personnel. This position is full time and pays $22.85 per hour. The schedule is Tuesday through Saturday, 7:30 AM to 4:00 PM. Employment is conditional on applicable background investigation and drug screening. State or local licensing may be required before employment. A valid driver’s license is required only for driving positions.
Requirements
- At least 2 years of security-related experience.
- At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
- High school diploma or equivalent.
- Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
- Applicants are subject to a drug screen to the extent permitted by law.
- State and/or local licensing may be required prior to employment.
- A valid driver’s license is required for driving positions only.
Nice To Haves
- Alarm panel experience.
- Comfort using a computer or tablet.
- Customer service experience.
Responsibilities
- Provide customer service to clients, visitors, and staff by following security procedures, site-specific policies, and appropriate emergency response activities.
- Receive, prioritize, and dispatch calls for service, alarms, incidents, and routine requests to appropriate personnel in a healthcare location.
- Monitor communication systems, cameras, access control alerts, and other security-related equipment; document activity and relay relevant information to supervisors and responders.
- Respond calmly to incidents and critical situations, coordinating communications with onsite personnel and emergency services as needed.
- Maintain accurate dispatch logs, incident reports, and shift communications.
- Conduct regular and random patrols around the business and perimeter as assigned.
Benefits
- Access to exclusive technology to view and claim additional shifts.
- Paid training and career growth opportunities.
- Retirement savings plan.
- Medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on brands and services through the Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
