Security Coordinator

Women Against Abuse•Philadelphia, PA

4d•$0 - $18•Onsite

About The Position

The Security Coordinator is responsible for supporting the security and safety of staff, clients, and visitors at Women Against Abuse Safe Havens and ensuring emergency protocols, policies, and procedures are followed. The role includes monitoring security cameras, responding to crises, supporting de-escalation, conducting building tours and security room inspections, documenting observations and incidents, and maintaining security equipment. Responsibilities are expected to be performed satisfactorily, with superior customer service and in accordance with agency standards. Women Against Abuse provides quality, compassionate, and non-judgmental services to people experiencing intimate partner violence, fostering self-respect and independence through advocacy and community education. Its core values are safety, empowerment, strength, hope, respect, and integrity. The organization describes its work environment as based on honesty, transparency, teamwork, accountability, and professionalism.

Requirements

High school diploma or equivalent.
One to three years of security experience.
Demonstrated ability to work effectively as a team member with a diverse population and commitment to service of others.
Ability to read, understand, and communicate in English.

Nice To Haves

Experience working in human services, healthcare, and/or a crisis environment.
Demonstrated effectiveness in de-escalation.
Experience with CCTV and related equipment.
Valid driver’s license and passing MVR.
Bilingual or conversational ability in a language in addition to English.
Satisfactory child abuse, criminal, and FBI clearances, obtained and maintained post-offer.

Responsibilities

Staff the security office and monitor security cameras for unusual occurrences and critical incidents.
Provide crisis response support as designated by the Director and conduct investigations as designated by management.
Provide de-escalation support to staff and clients in response to conflict.
Contact appropriate outside emergency service providers when warranted.
Conduct hourly internal and external tours, reporting resident and staff safety concerns and facility security risks to appropriate staff.
Maintain an hourly log documenting duties, observations, and the outcomes of internal and external tours.
Complete incident reports.
Ensure security equipment is operational and arrange servicing or repairs when necessary.
Admit authorized staff, volunteers, and guests after verifying proper identification and authorization.
Conduct security room inspections.