Security Coordinator

the LEGO Group•Richmond, VA

About The Position

The Security Coordinator coordinates daily security operations through the Local Command Center (LCC) to help protect employees, visitors, assets, and facilities. The role is an operational contact for security, fire, health, safety, and crisis-related incidents, and supports compliance, incident response, and continuous improvement. The position supports a 24/7 operation across multiple facilities, working in both command center and site environments. It includes routine inspections, emergency response activities, drills, investigations, and day, night, weekend, and holiday shifts. Training is scheduled from 8 a.m. to 5 p.m. for two weeks. After training, the listed schedule is Thursday 1 a.m.–7 a.m. and 7 p.m.–7 a.m., Friday 7 p.m.–7 a.m., and Saturday 7 p.m.–7 a.m. Starting pay is $26.73 per hour, paid weekly, with a 10% night-shift differential ($29.40 per hour).

Requirements

  • At least 3 years of experience in security operations, emergency management, law enforcement, military, or a related field.
  • Experience with CCTV, access control, intrusion detection, and fire alarm systems.
  • Knowledge of incident management, crisis response, and security procedures.
  • Strong decision-making, communication, analytical, and problem-solving skills.
  • Experience preparing reports, maintaining records, and coordinating with internal and external stakeholders.
  • Proficiency with Microsoft Office and security management platforms.
  • Commitment to safety, compliance, and continuous improvement.
  • Fire panel monitoring certification or ability to obtain certification as required.
  • Ability to support a 24/7 operation, including day, night, weekend, and holiday shifts.

Nice To Haves

  • Security industry certification such as CPP, PSP, or equivalent.
  • Experience in manufacturing, corporate, logistics, or critical infrastructure environments.
  • Experience with PLANON or similar Integrated Workplace Management Systems.
  • Knowledge of security risk management, business continuity, and emergency preparedness.
  • Previous command center or control room experience.

Responsibilities

  • Coordinate 24/7 security operations within the Local Command Center in accordance with established procedures and best practices.
  • Serve as a deputy to Site Security Management during security, fire, safety, health, and crisis incidents.
  • Assess, escalate, and coordinate incident responses using established contingency and escalation plans.
  • Maintain accurate incident logs, reports, and operational documentation.
  • Support investigations and liaise with emergency responders and local authorities when required.
  • Conduct shift handovers and provide operational updates to stakeholders.
  • Monitor security, access control, CCTV, and fire systems, and report faults through PLANON or other approved systems.
  • Train and support security service providers responding to incidents, alarms, and emergencies.
  • Manage key control processes, site inspections, operational reports, and penetration test activities.
  • Support KPI reporting, continuous improvement initiatives, and implementation of security best practices.
  • Monitor and respond to security, access control, CCTV, and fire system alarms.
  • Coordinate incident response, investigations, and corrective actions.
  • Administer access control, surveillance, key management, and security reporting processes.
  • Support fire and life safety compliance, emergency response activities, and evacuation procedures.
  • Troubleshoot integrated security systems and coordinate resolution of system issues.
  • Participate in emergency response activities, drills, and investigations, and support multiple facilities in the LCC's area of responsibility.

Benefits

  • Enhanced paid Family Care Leave.
  • Life and disability insurance.
  • Access to the Headspace App and local wellbeing initiatives and programs.
  • Colleague discount beginning on the first day.
  • Bonus scheme, subject to eligibility and goals being reached.
  • Option to work from home up to two days per week under the hybrid work model, as applicable to the role and team.
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