Security Captain - FT - 3rd Shift

Baptist Health•Birmingham, AL
•Onsite

About The Position

Baptist Health Princeton Hospital in Birmingham, Alabama, is hiring a full-time Security Captain for the third shift (23:00–07:00). The position supervises Security Officers and helps protect hospital assets, information, patients, visitors, and team members. The Security Captain also supports consistent security practices, high-quality customer service, and effective relationships across hospital departments.

Requirements

  • High school graduation or equivalent.
  • Basic knowledge of Microsoft Word, Excel, and PowerPoint.
  • Two years of security experience, including one year in a supervisory or leadership role.
  • Obtain Crisis Prevention Intervention (CPI) certification within 120 days of hire and renew it annually before expiration.
  • Obtain a State of Alabama Security Officer License through the Alabama Code of Professions and Business.
  • Obtain Basic Security Officer certification or a higher-level certification through the International Association of Hospital Security and Safety (IAHSS) within 120 days of hire and maintain it throughout employment.

Nice To Haves

  • Associate’s degree.

Responsibilities

  • Supervise Security Officers and oversee their training, including training for new officers and ongoing training for current officers.
  • Maintain confidentiality and a professional demeanor while providing excellent customer service to guests and corporate staff.
  • Interpret laws, policies, and procedures and communicate them verbally and in writing.
  • Manage emotionally charged situations and customers under extreme stress.
  • Communicate information about patient and non-patient needs to peers, subordinates, and staff.
  • Conduct periodic and semi-annual reviews of subordinate team members.
  • Conduct investigations and complete reports as required.
  • Manage personnel functions, including hiring, work assignments, coaching plans, and corrective actions.
  • Maintain regular, punctual attendance and comply with Baptist Health policies and applicable standards.
  • Participate in reviews of Security policies and procedures and recommend improvements.
  • Participate in committees, such as Safety or Environment of Care, and process-improvement teams as necessary or required.
  • Resolve issues or situations involving patients, visitors, and staff.
  • Address the first steps in the verbal and written corrective-action process.
  • Review and approve department timecards.
  • Develop strong working relationships with other departments to support their objectives and achieve positive outcomes.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • 403(b) retirement savings plan with matching.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Paid time off, up to five weeks to start.
  • Life insurance.
  • Extended Leave Plan (ELP).
  • Family Care for childcare, elder care, and pet care.
  • Educational benefits, including tuition reimbursement and monthly payments to help pay down graduated school debt.
  • Benefits start on day one.
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