Security Captain - FT - 2nd Shift

Baptist Health•Birmingham, AL

3d•Onsite

About The Position

Baptist Health Princeton Hospital is hiring a full-time Security Captain to supervise Security Officers and protect hospital assets, information, patients, visitors, and team members. The position is based in Birmingham, Alabama, and works the second shift, 15:00–23:00. The Security Captain oversees officer training and personnel functions, including work assignments, coaching, corrective actions, hiring, and performance reviews. The role conducts investigations, completes reports, helps resolve issues involving patients, visitors, and staff, and supports departmental timecard review and approval. The Captain also contributes to security policy and procedure reviews, process-improvement activities, and relevant committees, while developing working relationships with other departments and providing high-quality customer service. The position requires a high school diploma or equivalent, basic knowledge of Microsoft Word, Excel, and PowerPoint, and two years of security experience, including one year in a supervisory or leadership role. An associate degree is preferred. The employee must obtain required crisis-prevention, Alabama security-officer, and hospital-security certifications within the stated timeframes and maintain them as required.

Requirements

High school graduate or equivalent.
Basic knowledge of Microsoft Word, Excel, and PowerPoint.
Two years of security experience, including one year in a supervisory or leadership role.
Obtain Crisis Prevention Intervention (CPI) certification within 120 days of hire and renew it annually before expiration.
Obtain an Alabama Security Officer License through the Alabama Code of Professions and Business and Alabama Security Regulatory Board requirements.
Obtain Basic Security Officer certification or a higher-level certification through the International Association of Hospital Security and Safety (IAHSS) within 120 days of hire and maintain it throughout employment.

Nice To Haves

Associate degree.

Responsibilities

Supervise Security Officers in protecting hospital assets, information, patients, visitors, and team members.
Maintain confidentiality and provide professional, high-quality customer service to guests, corporate staff, patients, visitors, and team members.
Interpret laws, policies, and procedures and communicate them verbally and in writing.
Manage emotionally charged situations and customers under extreme stress.
Supervise initial and ongoing training for security officers.
Communicate patient and non-patient needs to peers, subordinates, and staff.
Conduct periodic and semi-annual reviews of subordinate team members.
Conduct investigations and complete required reports.
Manage personnel functions, including hiring, work assignments, coaching plans, and corrective actions.
Maintain regular, punctual attendance and comply with Baptist Health policies and procedures.
Participate in ongoing reviews of Security policies and procedures and recommend improvements.
Participate in committees, such as Safety or Environment of Care, and process-improvement teams as needed or required.
Resolve issues or situations involving patients, visitors, and staff.
Address initial steps in the verbal and written corrective-action process.
Review and approve department timecards.
Develop strong working relationships with departments to support their objectives and achieve positive outcomes.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
403(b) retirement savings plan with matching.
Health Savings Account (HSA).
Flexible Spending Account (FSA).
Paid time off (up to five weeks to start).
Life insurance.
Extended Leave Plan (ELP).
Family care benefits, including childcare, elder care, and pet care.
Educational benefits, including tuition reimbursement and monthly payments to help pay down graduate school debt.
Benefits start on day one.