Security Awareness Content Specialist Summer Internship (Hybrid)

KnowBe4 • Clearwater, FL

6d • Hybrid

About The Position

KnowBe4 is hiring a paid Security Awareness Content Specialist Intern for a 12-week summer program running May 24, 2027, through August 13, 2027. The hybrid position is open to candidates in the greater Tampa Bay area and requires working in the Clearwater, Florida office three days a week, Tuesday through Thursday. The intern is responsible for arranging and paying for any relocation and lodging needed for the internship.

The intern will contribute to the content team by evaluating and improving KnowBe4’s training library. The work includes reviewing existing courseware, identifying content gaps through market and competitor analysis, and turning findings into actionable insights. The intern will also help draft customer learning plans and prepare presentations showcasing new content.

The program includes company training and onboarding, professional development workshops, team-building activities, social events, and Ask Me Anything sessions with the CEO and senior executives. The hiring process may include an applicant assessment and background check.

Requirements

• Currently pursuing a bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field.
• Excellent written and verbal communication skills, including communication by phone.
• Experience developing and updating documentation.
• Experience advising clients on learning plans.
• Experience using project management software.
• Experience with Gmail and Google Docs.
• Experience with Microsoft Office, including Word and Excel.
• Experience using web browsers such as Chrome or Internet Explorer.
• Strong time management and organizational skills.

Nice To Haves

• Experience with translations.

Responsibilities

• Review new content each month and update recommendation training content documentation for international clients.
• Analyze gaps in current content offerings against market needs and competitive analysis.
• Assist in creating and formatting presentations that showcase new content to internal teams or for customer demonstrations.
• Review quarterly customer feedback about content topics and quality, including requests for new topics, and communicate findings to publishers to inform roadmaps.
• Stay aware of regional compliance law updates and cultural expectations for global content, including available translations.
• Help create and support diverse, equitable, and inclusive content.
• Contribute to ongoing improvements in processes, quality, and efficiency.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance.
• Tuition reimbursement.
• Certification reimbursement.
• Certification completion bonuses.
• Company training and onboarding.
• Professional development workshops.
• Team-building activities and social events.
• Ask Me Anything sessions with the CEO and senior executives.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern