Security Awareness & Learning Content Developer

The Vanguard Group•Charlotte, PA

6d•Hybrid

About The Position

The Security Awareness & Learning Content Developer creates cybersecurity learning experiences, awareness content, communications, and multimedia for diverse employee audiences. The role translates technical concepts into clear, engaging, actionable materials and supports enterprise awareness campaigns and social engineering initiatives, including phishing, vishing, and smishing. It applies adult learning principles, instructional design, behavioral science, storytelling, gamification, and learner-centered design to promote secure behaviors and improve knowledge retention. The developer collaborates with cybersecurity subject matter experts and partners across business, technology, communications, learning, compliance, risk, and fraud. The role also supports video and multimedia production, uses AI and emerging technologies to improve content and program effectiveness, and monitors program metrics and feedback to identify improvements and communicate human-risk insights. This hybrid role is based in Charlotte, North Carolina; Dallas, Texas; Scottsdale, Arizona; or Malvern, Pennsylvania. The in-office schedule is Tuesday through Thursday.

Requirements

At least 3 years of professional experience in one or more of these areas: Learning & Development, Instructional Design, Employee Communications, Security Awareness, Cybersecurity, Marketing, Content Development, or a related field.
Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools.
Experience developing written, verbal, and visual communications for employee or professional audiences.
Experience creating employee-facing educational content, communications, or learning materials.
Experience translating complex technical concepts into clear, engaging, and actionable content.
Experience coordinating projects and collaborating with stakeholders.
Undergraduate degree in a related field or equivalent work experience.

Nice To Haves

Experience in security awareness, human risk management, or cybersecurity education programs.
Experience in cybersecurity communications, employee engagement campaigns, awareness marketing, or internal communications programs.
Knowledge of adult learning theory and learner experience design.
Experience with behavioral science, behavior-change methodologies, habit formation, nudge theory, or learner motivation techniques.
Experience with gamified learning, scenario-based learning, simulations, challenges, badges, or other engagement-driven learning approaches.
Experience using generative AI and AI-powered content creation tools for learning, communications, multimedia, or creative assets.
Graphic design experience using Adobe Photoshop, Adobe Firefly, Illustrator, Canva, or similar creative tools.
Experience with video production, photography, videography, audio recording, and editing.
Experience creating professional learning videos, podcasts, webinars, or multimedia content.
Experience with survey design, learner feedback analysis, and learning measurement.
Experience with data visualization, reporting, and program analytics.
Experience with security culture assessments, focus groups, or employee research.
Financial services or regulated industry experience.
Relevant professional certifications, such as SANS Security Awareness Professional (SSAP), CompTIA Security+, Associate Professional in Talent Development (APTD), Certified Professional in Talent Development (CPTD), Certified Instructional Designer, or equivalent certifications in cybersecurity, learning, communications, instructional design, multimedia production, or project management.

Responsibilities

Design, develop, and maintain cybersecurity learning experiences using Articulate Rise 360, Storyline, or similar authoring platforms.
Create security awareness content and communications, including articles, campaigns, videos, infographics, presentations, job aids, and newsletters.
Partner with cybersecurity subject matter experts to turn technical concepts into effective learning experiences and communications for diverse audiences.
Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors.
Assist with the design, execution, and continuous improvement of social engineering programs, including phishing, vishing, smishing, and related behavioral security initiatives.
Develop and incorporate gamified learning, interactive challenges, quizzes, simulations, and scenario-based learning to increase participation, reinforce secure behaviors, and improve knowledge retention.
Apply adult learning principles, instructional design methodologies, behavioral science concepts, storytelling, and learner-centered design techniques.
Create visual, multimedia, and interactive learning assets using tools such as Adobe Creative Cloud, Adobe Firefly, and Canva.
Support video production and multimedia content creation, including scripting, filming, audio recording, editing, post-production, and publishing.
Monitor and analyze learning effectiveness, learner feedback, campaign engagement, simulation outcomes, and other program metrics to identify improvement opportunities.
Create dashboards, reports, presentations, and storytelling materials to communicate program outcomes and human-risk insights.
Collaborate with business, technology, communications, learning, compliance, risk, and fraud partners to deliver awareness and learning initiatives.
Use artificial intelligence and emerging technologies to improve content creation efficiency, learner engagement, and program effectiveness.
Participate in special projects and perform other duties as assigned.