Security Associate - 2nd Shift

Carvana•Chesterfield, VA

5d•Onsite

About The Position

The Security Associate is a boots-on-the-ground member of Carvana’s Safe & Secure team, responsible for protecting associates, customers, vehicles, and site operations. The role is hourly and reports to a Safe & Secure Functional Lead or Manager. Associates work at site gates and across the vehicle lot, monitor security systems, support safe vehicle movement, identify hazards, and respond to emergencies. The position requires working outdoors in varied weather and walking across the site, including restricted or difficult-to-access areas. The schedule is Friday through Sunday, 7:00 p.m.–3:30 p.m., and Monday and Thursday, 5:00 p.m.–1:30 a.m.; open availability is highly preferred. The listed pay is $19 per hour. This is a safety-sensitive position at a facility that operates 24/7, where gates must be manned at all times.

Requirements

1–2 years of experience in a customer service environment.
Strong verbal and written communication skills.
Demonstrated sound decision-making in a complex, fast-moving environment.
Ability to build strong working relationships and connect with people quickly.
Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
Ability to handle conflict in a positive, productive way.
Ability to read, write, speak, and understand English.
Must be at least 18 years old.
Must be able to lift up to 60 pounds independently, primarily from knee to shoulder height, with other lifting from various levels.
Must be able to carry and transport up to 60 pounds up to 20 feet.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in conditions that may be cold, hot, noisy, or wet, and may involve fumes or odors from vehicle maintenance.
Excellent visual acuity and manual dexterity.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to drive frequently and perform computer data entry.
Must adhere to regular and predictable attendance.
Hiring is contingent on passing a complete background check.
Must be able to perform the essential functions of the job, with reasonable accommodations where applicable.

Nice To Haves

Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
Previous experience supporting an OSHA or safety team program.
Experience with crisis prevention and/or response plans.

Responsibilities

Provide service-first interactions and represent Carvana to associates, vendors, and visitors at the gate.
Communicate clearly and calmly, listen actively, and de-escalate conflicts productively.
Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
Operate the Safe & Secure App and RFID technology to enforce ingress and egress procedures.
Manage and document vehicle movement through Inspection Center entrance and exit gates.
Obtain first aid, CPR, and AED training and certification, and apply those skills when needed.
Follow emergency protocols and respond decisively to emergencies.
Support site operations in varied weather, including snow removal and summer heat-safety protocols.
Identify environmental hazards, conduct safety audits, and reinforce safe practices.
Scan vehicles using mobile rover technology and manual handheld scanners to support accurate tracking and operational flow.
Walk to restricted or hard-to-access areas of the lot as needed.
Research vehicle locations and provide detailed reports to leadership.
Build working relationships and partner with Inspection Center and Logistics teams.
Provide accurate information to Safe & Secure leadership.
Maintain regular and predictable attendance.