Security Associate (2nd Shift - Temporary/Seasonal)

Hilton Grand Vacations•Williamsburg, VA
•Onsite

About The Position

The Security Associate ensures the safety and security of resort owners, guests, and Team Members through effective, proactive, and professional service. The position is at the 845-suite Historic Powhatan Resort, a Hilton Vacation Club, in Williamsburg, Virginia. The shift is 2:30 p.m. to 11 p.m. The role includes inspecting and patrolling resort buildings and grounds, responding to safety and security concerns, investigating incidents, and preparing reports. The Security Associate also provides guest and owner assistance, performs basic first aid and CPR as needed, and supports management and coworkers as a team member.

Requirements

  • Ability to patrol the property.
  • Ability to greet and interact with guests in a friendly and effective manner.
  • Full and open availability to work any shift, including weekends and holidays.
  • Previous computer experience.
  • Excellent verbal and written interpersonal skills for writing incident reports.

Nice To Haves

  • Prior security experience in the hotel or hospitality industry.
  • Military or law enforcement background.
  • Current First Aid and CPR certifications.

Responsibilities

  • Perform periodic and random inspections of buildings and grounds to protect property from theft, embezzlement, vandalism, fire, and accidents.
  • Maintain an understanding of emergency and alarm systems.
  • Maintain inspection reports and records, and advise management of deficiencies and any remedial or disciplinary efforts needed to address them.
  • Investigate security incidents, accidents, suspicious activities, safety hazards, and fire hazards.
  • Prepare complete incident reports, including statements from involved parties and witnesses.
  • Provide outstanding guest and owner service, including answering inquiries, providing directions, delivering packages, and offering information to help solve general problems.
  • Patrol the resort interior and perimeter to identify potential security and safety risks or undesirable conditions.
  • Perform basic first aid and CPR as needed.
  • Carry out reasonable management requests and assist coworkers with their duties.

Benefits

  • Medical, dental, and vision coverage, with eligibility beginning on day one.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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