Security Associate

Marcus Corporation•Milwaukee, WI
•Onsite

About The Position

The Hilton Milwaukee is seeking a part-time Security Associate to help provide a safe and comfortable environment for guests and associates. The role involves identifying suspicious behavior, preventing vandalism, theft, and other unlawful conduct, and de-escalating conflicts. The associate supports security, safety, and loss-prevention operations at the hotel and assists guests and associates as needed. The position is hourly and has morning-shift availability, including weekends and holidays.

Requirements

  • Must have a valid driver's license and a clean driving record.
  • Ability to establish and maintain effective relationships with department management, staff, personnel, and the general public.
  • Must be dependable and reliable.
  • Excellent verbal and written communication skills.
  • Ability to work independently, with others as a team player, and under pressure.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.

Nice To Haves

  • Knowledge of security and law enforcement practices.
  • Prior hospitality, guest service, and/or security experience.

Responsibilities

  • Patrol the premises on foot to maintain safety for guests and associates and protect property and assets.
  • Operate the dispatch center, including key control, fire alarm monitoring, closed-circuit television monitoring, answering routine and emergency calls for service, and dispatching calls for service.
  • Perform proactive and professional security, safety, and loss-prevention practices.
  • Investigate situations and conditions and write reports as necessary.
  • Meet, greet, and assist guests and associates in a professional and calm manner.
  • Witness cash drops, monitor cameras, and perform lost-and-found functions.
  • Transport guests in company vehicles to and from locations such as airports, local offices, and entertainment venues.
  • Assist in other areas as needed.

Benefits

  • A free, well-balanced meal every shift.
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • Free parking.
  • Two-for-one movie theater coupons at Marcus Theatres.
  • Ability to grow your career and transfer between properties while maintaining service with the company.
  • Early wage access.
  • Paid time off.
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