Security Associate

Silver Ventures LLC•San Antonio, TX

5d•Onsite

About The Position

The Security Associate works under the direct supervision of the team leader or shift supervisor for the assigned shift. The role protects and safeguards the assets, personnel, customers, and guests at properties overseen by Mustang. It is a full-time position staffed across day, evening, and midnight shifts.

Requirements

High school diploma or equivalent.
Keen observation skills.
Ability to make clear decisions in stressful situations.
Mature professionalism that reflects well on clients.
Assertive yet friendly demeanor.
Ability to remember protocols.
Team-player mentality and willingness to put others first.
Good interpersonal skills and willingness to engage with clients' guests.
Willingness to learn procedures.
Coachable.
Ability to meet the role's physical demands, including walking, running, riding a bicycle, lifting items up to 50 pounds, climbing, stooping, and pivoting.

Nice To Haves

State of Texas Level II non-Commissioned Officer certification.

Responsibilities

Provide proactive guest service by giving directions or offering assistance.
Maintain a visible security presence.
Conduct thorough patrols by bicycle, on foot, or occasionally by golf cart.
Check doors, windows, gates, mechanical rooms, and fire exits to guard against trespassers or unauthorized entry, as requested by the client.
Respond to alarms and follow applicable protocols.
Contact police, fire department, or EMS as needed and assist them upon arrival.
Assist with evacuations when emergency conditions require.
Tactfully advise guests of rule or safety infractions.
De-escalate conflicts whenever possible.
Report safety concerns and maintenance or repair needs.
Write concise, accurate reports using the proper format.
Assist with crowd control as needed.
Perform other duties as assigned by the team leader.