Security Officer Associate

Corewell Health • Grand Rapids, MI

3d • Onsite

About The Position

The Security Officer is responsible for the safety and security of patients, visitors, staff, and hospital property. The role patrols buildings and surrounding grounds, monitors for suspicious activity, and responds to emergencies, disturbances, and safety hazards. The officer enforces hospital policies and procedures, assists with access control, and helps maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential.

The officer also provides assistance and information to patients, visitors, employees, and members of the health care team; manages conflicts through appropriate de-escalation and other legal force options; and maintains professional competence through ongoing study, training, and education. Required licensure and certifications must be maintained.

Requirements

• High school diploma or equivalent.
• At least 20 years of age.
• Valid Michigan driver's license; Michigan state driver's license credential required upon hire.
• American Heart Association First Aid certification within 180 days.
• Basic Life Support certification from the American Heart Association or American Red Cross within 180 days.

Nice To Haves

• Associate's degree in Public Administration or Criminal Justice.
• Two years of relevant related experience.
• Law Enforcement Academy or active-duty military experience in an environment of comparable size and complexity.

Responsibilities

• Conduct highly visible foot and vehicle patrols to detect or deter fires, accidents, hospital policy violations, and criminal acts.
• Document incidents and other required information thoroughly, factually, and promptly.
• Assist employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests.
• Provide access control for secured areas.
• Communicate and collaborate with patients, visitors, and members of the health care team, providing appropriate information.
• Manage verbal and physical conflicts using verbal de-escalation, physical presence, restraint techniques, or other appropriate legal force options.
• Respond to and investigate suspicious, criminal, or emergency situations.
• Maintain professional competence and the knowledge and skills needed to perform assigned responsibilities through ongoing study, training, and education.
• Maintain required licensure and certifications.

Benefits

• Comprehensive benefits package.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED