Security Officer Associate

Corewell Health • Grand Rapids, MI

2d • Onsite

About The Position

The Security Officer Associate is responsible for the safety and security of patients, visitors, staff, and hospital property. The role patrols hospital buildings and grounds, monitors for suspicious activity, and responds to emergencies, disturbances, and safety hazards. It enforces hospital policies and procedures, assists with access control, and helps maintain a calm and secure environment. The position also provides assistance to patients, visitors, and employees, and requires strong communication, observation, and decision-making skills.

The role requires ongoing professional development, completion of required training and education, and maintenance of required licenses and certifications. The position is based at Butterworth Hospital in Grand Rapids, Michigan, and is full-time on the night shift, with 36 scheduled hours per week. Work hours are 6 p.m. to 6 a.m. on variable days, including every other weekend.

Requirements

• High school diploma or equivalent.
• At least 20 years of age.
• Valid Michigan driver's license.
• Michigan driver's license credential required upon hire.
• American Heart Association First Aid certification required within 180 days of hire.
• Basic Life Support certification from the American Heart Association or American Red Cross required within 180 days of hire.

Nice To Haves

• Associate's degree in Public Administration or Criminal Justice.
• Two years of relevant related experience.
• Law Enforcement Academy or active-duty military experience in an environment of comparable size and complexity.

Responsibilities

• Conduct highly visible foot and vehicle patrols to detect or deter fires, accidents, hospital-policy violations, and criminal acts.
• Prepare thorough, factual, and timely incident reports and other required documentation.
• Assist employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests.
• Provide access control for secured areas.
• Communicate and collaborate with patients, visitors, and members of the health care team, providing appropriate information.
• Manage verbal and physical conflicts using verbal de-escalation, physical presence, restraint techniques, or other appropriate legal force options.
• Respond to and investigate suspicious, criminal, or emergency situations.
• Stay current with professional practices and maintain the competence, knowledge, and skills necessary to perform assigned responsibilities.
• Complete required ongoing training and education, including department-specific requirements.
• Maintain required licensure and certifications.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED