Security Officer Associate

Corewell Health • Grand Rapids, MI

3d • Onsite

About The Position

The Security Officer is responsible for ensuring the safety and security of patients, visitors, staff, and hospital property. The role includes patrolling hospital buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to help maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential.

The position is based at Butterworth Hospital in Grand Rapids. It is full-time, with 36 scheduled hours per week and a night shift from 6 p.m. to 6 a.m. Days worked are variable, with every other weekend required.

Requirements

• High school diploma or equivalent.
• At least 20 years of age.
• Valid Michigan driver's license; Michigan state driver's license required upon hire.
• AHA First Aid certification within 180 days.
• AHA Basic Life Support (BLS) certification or ARC Basic Life Support (BLS) certification within 180 days.

Nice To Haves

• Associate's degree in Public Administration or Criminal Justice.
• Two years of relevant related experience.
• Law Enforcement Academy or active-duty military experience in an environment of comparable size and complexity.

Responsibilities

• Maintain highly visible foot and vehicle patrols to detect or deter fires, accidents, hospital policy violations, and criminal acts.
• Complete incident reports and other required documents thoroughly, factually, and in a timely manner.
• Assist employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests.
• Provide access control for secured areas.
• Communicate and collaborate with patients, visitors, and members of the health care team, providing appropriate information.
• Manage verbal and physical conflicts using verbal de-escalation, physical presence, restraint techniques, or other appropriate legal force options.
• Respond to and investigate suspicious, criminal, or emergency situations.
• Maintain professional competence and skills through ongoing study, required training, and education.
• Maintain required licensure and certifications.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED