Security Officer Associate

Corewell Health•Saint Joseph, MI
•Onsite

About The Position

The Security Officer Associate patrols hospital buildings and grounds to detect or deter criminal activity and unsafe conditions. The role responds to emergency situations, calls for service, and other requests for assistance, and supports safe and efficient parking and transportation services. The officer assists patients, visitors, and employees, provides access control for secured areas, and helps maintain a safe environment through observation, communication, incident documentation, investigation, and conflict management.

Requirements

  • High school diploma or equivalent.
  • At least 20 years of age.
  • Valid Michigan driver's license.
  • Michigan driver's license credential required upon hire.
  • American Heart Association First Aid certification within 180 days, or American College of Surgeons Stop the Bleed certification within 180 days.
  • American Heart Association Basic Life Support (BLS) certification within 180 days, or American Red Cross Basic Life Support (BLS) certification within 180 days.

Nice To Haves

  • Associate's degree in Public Administration or Criminal Justice.
  • Two years of relevant experience.
  • Law enforcement academy or active-duty military experience.
  • Experience in an environment of comparable size and complexity.

Responsibilities

  • Maintain highly visible foot and vehicle patrols to detect or deter fires, accidents, hospital policy violations, and criminal acts.
  • Document incidents and other required information thoroughly, factually, and in a timely manner.
  • Assist employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests.
  • Provide access control for secured areas.
  • Communicate and collaborate with patients, visitors, and members of the health care team, providing appropriate information.
  • Manage verbal and physical conflicts using verbal de-escalation, physical presence, restraint techniques, or other appropriate legal force options.
  • Respond to and investigate suspicious, criminal, or emergency situations.
  • Maintain professional competence and required knowledge and skills through ongoing study, training, and education.
  • Maintain required licensure and certifications.

Benefits

  • Comprehensive benefits package intended to support financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other services.
  • Optional identity theft protection, home and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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