Security Assistant (Dispatcher)

Veterans Health Administration • Marion, IN

7d • Onsite

About The Position

This position is located in Police Services. Its primary purpose is to monitor physical security equipment and systems. The Security Assistant supports physical security programs, dispatch communications, and police control center operations. The position is full-time shift work covering 24/7, including weekends and holidays; hours are to be determined. This is not a virtual position.

The work is typically sedentary, with occasional walking, standing, bending, and carrying light items such as papers, books, or small parts. No special physical demands are required. Off-tour or rotating shifts and regular overtime may be required.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must be subject to a background/security investigation and complete the required online onboarding process.
• Must participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Must serve a one-year probationary period or two-year trial period, as applicable.
• For current or former federal employees subject to time-in-grade rules, GS-05 eligibility requires 52 weeks at GS-04; applicable SF-50 documentation must be submitted.
• GS-05 qualification through education: four years of education above high school at an accredited qualifying institution.
• GS-05 qualification through specialized experience: one year equivalent to GS-04, including emergency communications and dispatching, physical security and alarm monitoring, and incident reporting and emergency coordination.
• GS-05 qualification may also be met through an eligible combination of post-high-school education and experience; only education beyond the first 60 semester hours is creditable toward specialized experience.
• Applicants relying on education for qualification must submit transcripts; foreign education requires a certificate of foreign equivalency and transcripts.
• Competencies assessed include attention to detail, customer service, integrity/honesty, interpersonal skills, reading comprehension, self-management, stress tolerance, and teamwork.

Responsibilities

• Monitor security alarms and access activity; analyze access patterns; program security systems; assign or remove user permissions; update system databases; remotely lock or unlock doors; and generate reports.
• Oversee vehicle registration, visitor management, parking registration, and photo identification equipment.
• Issue and retrieve government-issued keys and identification cards; review requests and issue passes and identification documents; maintain key inventory and accountability databases; and track Police Officer badges and associated logs.
• Monitor and receive routine and emergency calls requiring police, fire, medical, or other emergency services.
• Process emergency calls, maintain contact with law enforcement units on assignment, track Police Officer status and location, and coordinate communications between agencies as needed.
• Perform system checks on equipment used in the dispatch center.
• Enter, update, and retrieve information from computer systems and sensitive databases, including state and National Crime Information Center (NCIC) systems, to support field operations and investigations.
• Use VA Police Software to research information and complete reports, logs, and vehicle registrations.
• Compile and prepare reports about events occurring in the police control center and disseminate completed reports to management officials.

Benefits

• Federal employee benefits package is available to eligible employees and their families.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed