Security Assistant Dispatcher

Veterans Health Administration • Charleston, SC

34d • Onsite

About The Position

This position serves as the Security Assistant Dispatcher for Police Service in Charleston within the Veterans Health Administration (VHA). The primary purpose is to lead a team of Security Assistants responsible for monitoring physical security equipment, directing police officer response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system and systems.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including the application, questionnaire, and an online assessment.
• Tentatively selected applicants for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• One year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: general administrative and/or clerical skills, practical knowledge of specific security or law enforcement objectives, programs, methods, and procedures, and skills in carrying out support tasks related to law enforcement and security administration.
• The position has practical knowledge of the mission and objectives of Police Services, physical security systems, and procedures to support operations and the work of other staff.
• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Receiving and evaluating calls from the public concerning crimes, fires, and medical emergencies.
• Evaluating calls for proper action and entering data into a computer as it is being received.
• Initiating Police and/or Fire and Medical response by obtaining information required for dispatching field units.
• Maintaining routine reports, referral information, and emergency calls for assistance from citizens and public safety personnel.
• Operates a National Crime Information Center (NCIC) terminal for researching vehicle ownership, license plate and operator's license verification, wants and warrants on persons, etc.
• Operates a variety of communications equipment such as radios and computers with general and specialized software common to the dispatching occupation.
• Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols.
• Communicates via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander.
• Provides appropriate post-dispatch and pre-arrival instructions and maintains knowledge of all response resources available, sometimes in a widely-dispersed environment.
• Dispatches patrols for routine assignments ensuring patrols are completed within established guidelines and properly documented in official records.
• Performs other related duties as assigned.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED