Security Account Manager

Allied Universal•Mobeetie, TX

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and ensure the safety and well-being of the people and places under the account’s protection. The Account Manager guides, develops, and motivates security officers and supervisors to provide exceptional service and maintain a safe environment. The role manages staffing and scheduling, client relationships, security incidents, compliance, operational standards, and associated costs. The advertised salary is $80,000–$90,000 per year.

Requirements

  • High school diploma or equivalent.
  • Meet applicable state and/or local licensing requirements, which may be required before employment.
  • Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
  • At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience leading, developing, and retaining a dynamic team while building positive client relationships.
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
  • Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
  • Proficiency in web-based applications and computer systems, including Microsoft Office.
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
  • Financial acumen, including the ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and plan and organize inventory-related costs.

Nice To Haves

  • College degree in Business Administration or a law enforcement-related field.
  • Law enforcement, military, contract or proprietary security services, or facility management experience.
  • American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
  • Previous payroll, billing, or scheduling experience.
  • Aptitude with security systems, including CCTV, access control, and badge administration.
  • Graduate of a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.
  • Experience managing a large, complex security operation of 2,500 or more hours per week.
  • Strong leadership experience overseeing manned guarding, security technology, K9 services, and off-duty law enforcement.
  • Military and veterans are encouraged to apply.

Responsibilities

  • Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
  • Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
  • Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
  • Respond professionally to escalated security issues and coordinate with clients and internal teams.
  • Oversee training, safety, and site operational standards.
  • Manage inventory, including uniforms, equipment, and other essential supplies.
  • Manage staffing levels and operational costs, including non-billed overtime and turnover costs.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Eight paid holidays annually.
  • Five sick days and four personal days.
  • Vacation accrued at 3.08 hours biweekly; unused vacation is paid out where required by law.
  • Career advancement opportunities within a global security services company.
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