Security Account Manager

Allied Universal • Shelby Charter Township, MI

9d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places served. The role guides, develops, and motivates security officers and supervisors to deliver high-quality service. It manages staffing and scheduling, payroll, client relationships, incident response, compliance, training, site standards, and operational resources. The position offers an annual salary of $65,312, benefits after 90 days, and opportunities for career advancement.

Requirements

• High school diploma or equivalent.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment; the posting also specifies at least two years of supervisory experience, preferably in security.
• Experience leading, developing, and retaining a team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications, computer systems, and Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen, including managing staffing levels, minimizing non-billed overtime, managing turnover costs, and controlling inventory costs.
• Planning and organizing skills.
• Familiarity with scheduling and payroll.
• A license may be required before employment under applicable state or local laws and regulations.
• Valid driver’s license if driving a company vehicle or a personal vehicle while conducting business.
• Current resume showing relevant experience must be uploaded.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduate of a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Manage security officer scheduling with AI-powered technology to meet client contract hours and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary point of contact for clients and maintain service that protects people and property.
• Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.
• Manage staffing levels, non-billed overtime, turnover costs, and inventory-related costs.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Benefits after 90 days.
• Opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED