Security Account Manager - Construction & Infrastructure

GardaWorld•Pittsburgh, PA

2d•Onsite

About The Position

GardaWorld is hiring a Security Account Manager to oversee a 24/7 construction-security operation in the Pittsburgh area. The account supports approximately 12–13 security officers at multiple nearby project locations within a small geographic area. It includes two fixed security posts focused on access control and visitor management, as well as a 24/7 vehicle patrol function. This hands-on leadership role is responsible for day-to-day officer operations, staffing and coverage, client communication, post compliance, incident response, and overall service delivery. The position works on-site at assigned locations and requires availability for after-hours incidents or urgent operational needs, including evenings and weekends, as necessary. A GardaWorld vehicle is provided for travel between assigned sites. The role operates in active construction environments and requires regular movement throughout assigned sites. Essential duties include extended periods of walking and standing, patrolling, and bending. Work may involve construction-related noise and dust. Employees must follow applicable site-safety procedures and access restrictions and perform incident-response responsibilities within established procedures and their training. Essential functions must be performed with or without reasonable accommodation.

Requirements

At least five years of experience managing security operations in a construction setting; experience must include security-management responsibilities, rather than solely officer-level assignments or general construction supervision.
Demonstrated experience supervising security personnel, communicating performance expectations, and consistently executing security procedures.
Experience developing, implementing, or maintaining Security Plans, post orders, or comparable site-security procedures.
Experience managing security incidents, conducting investigations, documenting findings, and coordinating corrective actions.
Strong verbal and written communication skills, including the ability to train personnel, communicate with client representatives, and prepare clear reports and recommendations.
Sound judgment, situational awareness, and the ability to remain composed and professional in high-pressure situations.
Ability to work independently, prioritize competing needs, and maintain accountability across multiple work locations.
Ability to work on-site at assigned Pittsburgh-area locations and meet scheduling requirements, including evening and weekend availability.
Authorization to work in the United States.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

Experience managing security for heavy-civil, infrastructure, utility, transportation, or other complex construction projects.
Experience overseeing multiple security locations, working directly with contractors and owner representatives, and coordinating with police or other emergency-response agencies.

Responsibilities

Lead and support approximately 12–13 security officers across a 24/7 construction-security operation.
Manage staffing, scheduling, call-offs, coverage, attendance, and day-to-day officer performance.
Ensure officers follow post orders, access-control procedures, visitor-management requirements, and patrol expectations.
Maintain regular communication with client representatives and promptly address service concerns.
Conduct routine site visits and maintain visibility across assigned project locations.
Oversee vehicle patrol operations and ensure patrol requirements are completed as expected.
Develop, maintain, and update security procedures and post orders as needed.
Respond to security incidents and after-hours operational issues when necessary.
Conduct basic incident investigations, document findings, and recommend corrective actions when appropriate.
Maintain accurate security records and prepare required client and operational reports.
Train officers and other personnel on site-specific security procedures.
Coordinate with local law enforcement or emergency services when needed.
Perform other duties consistent with the role as assigned.